How does a CRM with telephone connection (CTI) save your employees time and at the same time ensure better support and higher satisfaction for your customers? Here you will get to know the practice of CRM with telephone connection.
The CRM Manager is a link between the specialist departments, a central contact person and also an interface to external service providers. Learn more about its tasks and activities in this article.
XaaS in a nutshell: What is the advantage of Anything as a Service for companies today?
For strong competitiveness, more and more companies are relying on pursuing key CRM trends. Here you will find the most important trends for 2019.
CRM and ERP: Why link the two systems? In this article, you will learn answers to this question and other important facts about CRM and ERP.