REFERENCE STORY
HURCO MACHINE TOOLS
Precision in perfection
Hurco Machine Tools optimizes customer service, sales and marketing with the help of the CRM system from GEDYS IntraWare.
With the slogan “mind over metal”, Hurco Machine Tools expresses its willpower. Behind this is the willingness to break new ground, to question boundaries and to make the impossible possible for their customers.
With the CRM software of GEDYS IntraWare, Hurco Werkzeugmaschinen GmbH digitized, optimised and automated numerous processes in service, sales and marketing. This way, nothing stands in the way of new innovations at the customer’s and at the company’s own premises.
“With their strong commitment and precise implementation in the CRM software, GEDYS IntraWare has shown that we share the iron will to succeed.”
Christian Ilg, Director Sales Support of Hurco Werkzeugmaschinen GmbH
Learning and growing together
HURCO Maschine Tools and GEDYS IntraWare
In the meantime, sales, controlling, service and marketing benefit from the integration of the CRM software of GEDYS IntraWare. The system has been adopted in large parts of European sales and is now affectionately called H.I.S (Hurco Information System) within the company. And there is no end in sight to the collaboration. The team from Hurco and GEDYS IntraWare believes in a living CRM that grows with new challenges and insights.
For example, Hurco has regular meetings where problems and new optimization ideas for the CRM system are collected and then discussed, planned and implemented together with GEDYS IntraWare. The integrations of spare parts management, accounting, purchasing and warehousing, for example, are already on the horizon. In this way, both companies are constantly learning together and the CRM is gradually growing with them.
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