linkedin-pixel

Kontakt +49 661 9642-0


REFERENCE STORY
Rekers Machine Engineering

Customer support 3.0 for sales


Rekers Machine Engineering replaced a historically grown in-house development with the modern GEDYS IntraWare CRM software.

Customer Reference Rekers Machinery and Plant Engineering, header image
Customer Reference Rekers Machine Engineering 7

As a medium-sized company with 200 employees at the Spelle site, Rekers Machine Engineering has been one of the leading manufacturers of machines and plants in the concrete industry for 50 years. With subsidiaries in Europe, USA, Russia, Oman, China and India, Rekers is predominantly internationally active. As a system provider, Rekers combines machine and plant engineering with customized services customers all over the world. Experienced teams in design, automation, manufacturing and assembly are already setting the technical standards of tomorrow.

Guarantee logo: GEDYS IntraWare data protection according to GDPR
Kundenreferenz Rekers Logo
Kundenreferenz Rekers Logo

INDUSTRY

Machine Engineering

USERS

150+

SOLUTION

GEDYS IntraWare CRM

“Since we have been using GEDYS IntraWare, we have an internationally usable CRM solution that enables us to provide information to our employees and customers quickly and in detail.”

Mr. Altenschulte, Rekers GmbH Machinery and Plant Engineering

Quickly detailed information for customers and employees
at Rekers Machine Engineering

through a globally unified information platform with GEDYS IntraWare CRM


CHALLENGES

  • Replacement of a historically grown in-house development
  • Online interface to the existing PPS system PSI-Penta
  • CTI and fax coupling to the existing Alcatel Enterprise PBX
  • Multi-language capability of the user interface for international representations
  • Connection of Blackberry phones

RESULTS

  • Introduction of HCL Notes (formerly IBM) as Groupware Platform and GEDYS IntraWare Office for Customer Care
  • All relevant CRM information is available to users online
  • Introduction MRS Fax by Cycos: Easy and fast faxing directly from the Notes database
  • All field workers worldwide work on a unified CRM platform
  • Quick availability of all important information, including in the field

Request the free reference story as a PDF

kurzer Pfeil in orange zeigt nach rechts unten
Rekers, titlepage to reference story from GEDYS IntraWare

Reference story download form

Please fill in the form and submit. You will receive an email with a link. Click this to confirm your email address. You will then receive the download link to the reference story.

Please enable JavaScript in your browser to complete this form.
=

*= Please fill in the mandatory fields

By submitting the form, you have acknowledged our privacy policy.
Guarantee logo: GEDYS IntraWare data protection according to GDPR, long version
Guarantee logo: GEDYS IntraWare data protection according to GDPR, long version