REFERENCE STORY
SD Automotive
More efficient management of documents
SD Automotive created transparency about customer processes and projects with the solution of GEDYS IntraWare.
As a long-standing partner of the automotive industry, SD Automotive has the best know-how, decades of experience and state-of-the-art technology in special areas of vehicle development that place high demands on the qualifications, innovative strength and flexibility of the entire team. As a medium-sized company with 330 highly motivated employees, SD Automotive is fully up to this challenge. SD Automotive GmbH focuses on tool, prototype and model making.
“Since we started using GEDYS IntraWare CRM, finding and maintaining our contact and project data has become much easier, which benefits all employees. All relevant data on a customer and/or project is now always available in one place and up-to-date.”
Christian Hormann, Head of Quality Management
Professional documentmanagement at SD Automotive
Requirements
- Knowledge of employees should always and everywhere be available for others (expert knowledge)
- Documents and information in a wide variety of formats should no longer be stored locally
- Holistic customer files must be created
- Database storage is to be introduced
Results
- Introducing IBM Notes as a Groupware Platform and GEDYS IntraWare CRM for Document Management
- Filing of relevant correspondence in the GEDYS IntraWare Office creates security and transparency
- Introduction MRS Fax by Cycos: Easy and fast faxing directly from the Notes database
- Introduction of CTI: Simple and fast phone calls including documentation directly from the Notes database