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CRM and AI in customer service
With AI in customer service and a powerful CRM, you can position your company correctly today to meet the customer requirements of the future. Find out here how AI and CRM work together in support and secure competitive advantages.
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CRM with project management
CRM with project management offers these advantages: teamwork, synergy, customer satisfaction. For more benefits, see this blog article. Read now!
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CRM for B2E
CRM for B2E: Why is it worthwhile for companies to optimize B2E management? Definition, benefits and examples can be found here.
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You need more data quality in CRM!
Data quality in CRM: What is data quality in CRM and why is it important? Insights, tips and 11 quality criteria for the correct use of your data can be found here.
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CRM with ticket system
Customers expect even more courteous service in 2020. With growing customer numbers and service requests, systematic processing becomes a challenge in time. A CRM with ticket system ensures smooth service and high employee and customer satisfaction.
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CRM with quotation creation
The creation of quotations and order confirmations is one of the everyday jobs of every company. This makes it all the more useful to make this routine work as efficient as possible. That’s why a CRM with quotation creation is so important.
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CRM with route planning
The sales force of almost every industry is united by customer visits. Without having a CRM with route planning, planning routes and tours can sometimes become a logistical challenge. Here you will learn the practice to CRM with route planning.
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CRM with telephone connection for highest customer satisfaction
How does a CRM with telephone connectivity (CTI for short) save your employees time and at the same time provide better service and higher satisfaction for your customers? Here you will learn the practice to CRM with telephone connection.
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CRM with sales control increases success
How does a CRM with sales control ensure greater customer satisfaction and employee motivation? Here you will get to know the 3 pillars for more success with CRM with sales control.
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CRM in small and medium-sized enterprises
Why you can find the reasons and background for a promising implementation of CRM in medium-sized enterprises in this article CRM for medium-sized companies. Read now!