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CRM and AI in customer service
With AI in customer service and a powerful CRM, you can position your company correctly today to meet the customer requirements of the future. Find out here how AI and CRM work together in support and secure competitive advantages.
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Maximize your CRM potential with first-class data expertise
Find out which aspects data literacy covers and how you can promote data literacy in your company. The ability to structure, analyze and use data is becoming a decisive competitive advantage.
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Value Selling
In addition to price and performance, the individual value or economic benefit of a product is a sales argument that often receives little attention. In this article, you will learn how to recognize the hidden value of your own products and how a CRM can help with value selling. Read more!
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With change management to the new CRM system
With change management, you as sales management guarantee the successful and efficient implementation of CRM software, keeping employees motivated and supporting your project. Read the article by Lars Bolender, Sales Manager of GEDYS IntraWare.
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Digital signing
For the past two years, the focus has been on digital collaboration and thus maintaining the ability to work despite contact limitations and home offices. That’s why digital signing has now become a critical factor in digital collaboration. Learn more here.
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Resilience with CRM
Can you achieve resilience with CRM as a foundation in business? This question is addressed in the article “Resilience with CRM”. Learn more about the path to greater resilience.