CRM-SaaS: Definition and benefits of a SaaS as a CRM solution
Companies around the world are going to the cloud, where they can easily rent CRM SaaS and enjoy an IT-free working life. Get to know the 7 advantages of the CRM-SaaS phenomenon!
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The 6 C-Factors and Customer Experience Management
We often talk about the customer journey, touchpoints, lifecycle – but what’s that? What makes Customer Experience Management? Find out here.
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What is customer management software?
Customer management software: What can good customer management software do? How does enterprise-wide customer management work? Read now.
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Everyday work with a field service app – a daily report
What exactly does a field service app bring in everyday life? A sales representative reports on how he benefits from the field service app. Read here.
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Cloud CRM System – Security, Privacy and Benefits
Cloud CRM System: This blog post not only describes benefits and security, you also learn to assess the risks!
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What is Notes Domino CRM?
What is Notes Domino CRM? A customer management system specifically designed for HCL Notes (formerly IBM Notes). Find out the most important thing about the award-winning CRM software here.
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Customer Lifecycle
The Customer Lifecycle (or customer loyalty cycle) describes the relationship between customer and company. Here you will get to know all 6 phases of the Customer Lifecycle.
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Email: SAP & Outlook – Connect two worlds in day-to-day business
E-mail SAP & Outlook: – 2 worlds in day-to-day business. This article answers the question of how email integration with Microsoft Outlook works in SAP.
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