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Data Analysis, Business Intelligence & CRM
Make data-based decisions? But how? For facts about your decisions, see the article Data analysis, Business Intelligence & CRM. Read now!
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Interface or integration for more power in CRM software?
Only with interface or integration is a continuous flow of information and processes across program boundaries possible. Find out what you need for your CRM software in this blog article by Hans Jürgen Eilers, Sales Manager at GEDYS IntraWare and expert in the successful introduction of customized CRM solutions.
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Efficient in the home office?
Are employees efficient in the home office? With the new work situation come some challenges but also opportunities. One thing is certain: digitized companies and their employees now have a clear advantage. Our tips for the home office – short & sweet.
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Cloud or On-Prem?
Since the introduction of cloud technology, the question of which model is the better one has been the cloud or on-prem. We are going to get to the bottom of the matter. Read now!
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CRM-SaaS: Definition and benefits of a SaaS as a CRM solution
Companies around the world are going to the cloud, where they can easily rent CRM SaaS and enjoy an IT-free working life. Get to know the 7 advantages of the CRM-SaaS phenomenon!
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Customer Lifecycle
The Customer Lifecycle (or customer loyalty cycle) describes the relationship between customer and company. Here you will get to know all 6 phases of the Customer Lifecycle.
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What is a CRM strategy?
The CRM strategy focuses on the development of a concept for customer processing.
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CRM Processes
Clear CRM processes are the basis for successful customer management. You support or control the orientation of the company towards the customer.
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Has the email flood already captured you?
How to control your email flood: Make your email usage more efficient and save time for what’s important. Read more.
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6 expert tips for mobile working
Make your day-to-day work productive on business trips. What do you need for your mobile work and how do you work effectively. Read 6 expert tips now.