CRM Blog: Knowledge from 30 Years of CRM Practice

CRM with route planning

The sales force of almost every industry is united by customer visits. Without having a CRM with route planning, planning routes and tours can sometimes become a logistical challenge. Here you will learn the practice to CRM with route planning.
CRM with telephone connection for highest customer satisfaction

How does a CRM with telephone connectivity (CTI for short) save your employees time and at the same time provide better service and higher satisfaction for your customers? Here you will learn the practice to CRM with telephone connection.
CRM with sales control increases success

How does a CRM with sales control ensure greater customer satisfaction and employee motivation? Here you will get to know the 3 pillars for more success with CRM with sales control.
CRM in small and medium-sized enterprises

Why you can find the reasons and background for a promising implementation of CRM in medium-sized enterprises in this article CRM for medium-sized companies. Read now!
Data Analysis, Business Intelligence & CRM

Make data-based decisions? But how? For facts about your decisions, see the article Data analysis, Business Intelligence & CRM. Read now!
Interface or integration for more power in CRM software?

Only with interface or integration is a continuous flow of information and processes across program boundaries possible. Find out what you need for your CRM software in this blog article by Hans Jürgen Eilers, Sales Manager at GEDYS IntraWare and expert in the successful introduction of customized CRM solutions.
Efficient in the home office?

Are employees efficient in the home office? With the new work situation come some challenges but also opportunities. One thing is certain: digitized companies and their employees now have a clear advantage. Our tips for the home office – short & sweet.
Cloud or On-Prem?

Since the introduction of cloud technology, the question of which model is the better one has been the cloud or on-prem. We are going to get to the bottom of the matter. Read now!
CRM-SaaS: Definition and benefits of a SaaS as a CRM solution

Companies around the world are going to the cloud, where they can easily rent CRM SaaS and enjoy an IT-free working life. Get to know the 7 advantages of the CRM-SaaS phenomenon!
Customer Lifecycle

The Customer Lifecycle (or customer loyalty cycle) describes the relationship between customer and company. Here you will get to know all 6 phases of the Customer Lifecycle.