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At the beginning of 2019, about a third of the companies surveyed had not even started the changeover, and some others were uncertain to be GDPR compliant by the end of 2019. Why, actually? What needs to happen now?
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The efforts to focus the customer with his individual needs go beyond the realm of marketing and must be lived throughout the company. Read more about this topic here.
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Prevent email editing from eating your time! With these 5 tips you can finally get a grip on the email flood.
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Making customer journey as enjoyable and smooth as possible is an important aspect to build long-term customer loyalty and increase customer satisfaction.
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New Technologies – Curse and Blessing? The blog article describes how the workplace of the future will change and bring us positive aspects.
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Lead Management using the example of car trading: How CRM software can help turn potential customers into actual buyers.
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Businesses and politicians recognize their responsibility for a digitized society. The discourse around the concept of Corporate Digital Responsibility (CDR) tries to find ways to meet new demands for conscientiousness.
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A successful CRM implementation depends on the positive basic attitude of the employees. Resistance should be prevented with various measures. Motivate your employees by understanding the big picture.
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