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CRM Trends 2019

For strong competitiveness, more and more companies are relying on pursuing key CRM trends. Here you will find the most important trends for 2019.

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CRM definition

What does the abbreviation CRM actually stand for? And what exactly is behind it? Learn more about the meaning of the term CRM here.

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Who needs CRM?

Who needs CRM? A question many companies ask themselves. Why it is not enough to maintain customer data in an Excel spreadsheet is explained in a clear way.

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