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CRM Trends 2019

For strong competitiveness, more and more companies are relying on pursuing key CRM trends. Here you will find the most important trends for 2019.



CRM definition

What does the abbreviation CRM actually stand for? And what exactly is behind it? Learn more about the meaning of the term CRM here.


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Who needs CRM?

Who needs CRM? A question many companies ask themselves. Why it is not enough to maintain customer data in an Excel spreadsheet is explained in a clear way.