Software for excellent customer service!
What do customers want? Someone who solves challenges for them and not only the day after tomorrow. Although there are reasons for a complaint, you show your customers that they are in good hands with you. GEDYS IntraWare 8 Service is the customer service software for complaint management, call center and any kind of services.
Leading Customer Service Software for excellent Service
With Service you easily manage all kinds of questions, solutions and the associated correspondence, whether complaint, question or claim. This helps you to reach your aims: better results and excellent service for customers, partners or your own employees.
Service Cockpit – better Overview, better Service
The Service Cockpit for your service staff provides all the necessary information at a glance: e.g. new incoming E-mails, open tickets, associated contracts, inventory items or reusable solutions from the knowledge base.