Glass Industry
Number of Users:
Used Products:
Contacts; Office; Schedule; Service; Workflow; Social; WebClient

CRM simplifies communication

Sprinz: Control more productivity and achieve more efficiency through a nationwide fitter.

Communication is the A & O in companies, as with Sprinz. Long channels of communication slow down work processes and provide avenues for problems. Joh. Sprinz GmbH & Co. KG shows how the special CRM solution from GEDYS IntraWare Communication can radically simplify communication.

Sprinz works with GEDYS IntraWare Service

Thanks to the special solution from GEDYS IntraWare, around 70-80% of telephone calls are not having to be made. This soothes the nerves and saves a lot of time, which the company Joh. Sprinz GmbH & Co KG and all other parties involved can now use for other processes and ensure better customer loyalty.

The company processes raw glass and produces glass doors, facades, shower enclosures and other high-quality special glass products. Collaboration with many external partners reinforced the need for easy handling of service processes and work assignments. Most of them have been communicated via telephone or fax so far. But especially for employees who travel a lot, this form of communication was extremely cumbersome and inefficient. You can read about how our special solution now provides optimal support in the following PDF.