Digades
Number of Users:
100
Used Products:
Contacts; Office; Sales; Knowledge; Web; Portal; Pump; Workflow; Service

Clear Sales Processes with GEDYS IntraWare CRM

For nearly 20 years digades GmbH has developed and manufactured electronics solutions for a wide range of applications. The existing solutions for sales and service were replaced by the modern GEDYS IntraWare CRM.

About digades

digades has a production with the most modern high-speed placement machine and automated test stations. The production capacity is very flexible: from small series up to mass production for the mass market digades can ensure quality production. Contributing to this is the testing technology specially developed in-house and tailored to the various products.

Particular challenges for new Sales Processes

  • Modernization of the existing solutions in the areas of sales and services
  • Prepare a uniform user platform for all areas based on IBM Notes
  • Minimize the workload for existing and new staff
  • 360 degree view of customers, prospects and suppliers

Results

  • Introduction of GEDYS IntraWare CRM
  • 75 employees working productively after a project duration of 6 months
  • Mapping of the entire sales process from creating a new prospective, to creating a proposal to storage of the complete communication
  • Launch took place in a few days including the transfer of existing data

What Digades thinks of the new Sales Processes:

 “With GEDYS CRM we use a mature standard software that covers all business sectors. The cost-benefit ratio and the easy integration of our requirements, as well as the short duration of the project have particularly convinced us. “
Herr Peter Oesterreich (digades GmbH)


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