Number of Users:
Used Products:
Workflow, Inventar

With the Order Database the Ordering Process is firmly under Control

IAV was looking for an order database for managing all order processes from order to delivery release seamlessly. GEDYS IntraWare provides such a multi-process solution.

The Customer

As a leading development partner of the automotive industry, IAV has been working for more than 30 years in this area. More than 6,000 employees support its customers from concept to production. To manage the IT order processes, IAV was looking for a partner who was able to represent the company’s individual processes.

Particular Challenges for the new Order Database:

Special challenges are the cross-location processes and compliance with the corresponding regulations applicable to orders. Essential requirements for the new ordering system were:

  • Management of all IT ordering processes internal / external, System / Equipment / Consumables
  • Warehouse management for all items at 3 locations
  • Distinction between Invest and Low freight
  • Low freight with electronic signature
  • Integration of all those involved in the ordering process: from order through budget release to delivery
  • Transparent information about current ordering process
  • Connection of Inventory DB and OctoHelp with IT order database
  • Various reports


GEDYS IntraWare created a solution whereby all requirements were implemented seamlessly. The new ordering convinced executives and employees alike:

  • Defined standard processes were implemented through the GEDYS IntraWare workflow engine
  • All items from a defined article master selectable for each employee
  • Simplified operations by considering the internal signature regulations
  • Set output on UHD with 4-eye principle
  • Reduced operations, compliance with all regulations, exact appointments
  • Cost order status at any position, additional information by mailing
  • Timely inventory management, delivery of the systems via calls in OctoHelp
  • E.g. monthly summary of all material issues for cost center manager

What IAV thinks of the new Oder Database:

“With the new IT Order Database, we have many processes firmly under control”

Renate Mohr, Head of Department Information Services, IAV GmbH, Berlin