With the slogan “mind over metal”, Hurco Werkzeugmaschinen GmbH expresses its willpower. Behind this is the willingness to break new ground, to question boundaries and to make the impossible possible for your customers. With the CRM software of GEDYS IntraWare, Hurco Maschinenmaschinen GmbH digitized, optimised and automated numerous processes in service, sales and marketing. This way, nothing stands in the way of new innovations in the customer and in-house.
Christian Ilg, Director Sales Support of Hurco Machine Tools GmbH
In the meantime, sales, controlling, service and marketing benefit from the integration of THE CRM software of GEDYS IntraWare. The system has been adopted in large parts of European sales and is now affectionately called H.I.S (Hurco Information System) within the company. And that is not the end of cooperation in sight. The team from Hurco and GEDYS IntraWare believes in a living CRM that grows with new challenges and insights.
For example, Hurco has regular meetings where problems and new optimization ideas for the CRM system are collected and then discussed, planned and implemented together with GEDYS IntraWare. The integrations of spare parts, accounting, purchasing and warehousing, for example, are already in prospect. In this way, both companies are constantly learning about this together and CRM is gradually growing along with it.