REFERENCE STORY
Kienle and Spiess

Digitization with
GEDYS IntraWare Workflow


Kienle and Spiess ensure uniform workflows throughout Europe with the establishment of the GEDYS IntraWare CRM system. Processes and applications are transparent and accessible to all parties involved.

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Customer Reference Kienle and Spiess GmbH 3

In the past, the approval of applications in the company was realized via Excel forms, which were sent by in-house mail and fax to the responsible approval offices. This outdated method did not allow the respective applications to be tracked. In addition, it was not possible to understand at what stage calculations were made, who had last changed or processed them – information that is decisive for a smooth and timely process. That’s why Kienle and Spiess decided to introduce our CRM software.

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Customer Reference Kienle and Spiess GmbH 4

Industry

Metal industry

Users

1.200+

Solution

GEDYS IntraWare CRM

Well organized:
more transparency for processes at Kienle and Spiess


by establishing the GEDYS IntraWare workflow solution

With the establishment of the GEDYS IntraWare workflow solution, these processes became transparent and the status of the requests, as well as the person currently processing them, can now be seen at any time.

Excel forms have been integrated. Changes to these forms are automatically logged within requests. The complex approval structure of the requests is controlled by the GEDYS IntraWare workflow.

For the requests, it is specified which offices must be passed through, depending on the type of request. Therefore, the respective responsible persons are stored in the Organization database in job profiles such as “Approver Controlling”, “Management”, etc., in order to ensure an easy assignment of the applications.

Administrative users also have the option of manually intervening in the workflow if both the respective responsible persons and any representatives are not reachable and the application would therefore remain in one place for too long.

With the individual solution we created, Kienle + Spiess was able to significantly optimize and digitize the complex approval control of the various investment applications. This new workflow guarantees a uniform approach – in Germany as well as in Hungary and the UK.

The foundation of Kienle and Spiess GmbH


Founded in 1935

Since its foundation in 1935 in Sachsenheim, Kienle and Spiess GmbH has developed into a group of companies with international success. The 1,121 employees (2015), who work at four European locations(Sachsenheim DE, Vaihingen/Enz DE, Tokod H and Bilston UK), together with sales offices around the globe and various sales representatives, have an annual turnover of EUR 173 million (2015). Awarded by innovations, a zero-defect corporate philosophy and highly flexible delivery, Kienle and Spiess realize significant competitive advantages for their customers.

www.kienle-spiess.de

The production of Kienle and Spiess GmbH


Production of highly efficient electric motors and generators

Kienle and Spiess is the partner for the production of highly efficient electric motors and generators and offers a wide range of products and services for this purpose, which run through all production processes: from the slitting of electrical steel and the punching of stator and rotor laminations to the casting of rotors, from tool design to the gluing of magnets into rotor pockets or even the press-fitting of shafts.