REFERENCE STORY
PÖSCHL TOBACCO

Goodbye to paper chaos! CRM optimizes processes


The Pöschel Tobacco graphics department today works with the GEDYS IntraWare special solution for optimal support of all employees.

Customer refrence Pöschl Tabak, photo of the company headquarters
Customer reference Pöschel Tobacco 3

In the graphics department of a large company, it can get stressful and confusing when one job after another comes in. In particular, this applies in a business area in which there are regular legal changes – as in the tobacco industry.

Customer reference GEDYS IntraWare: Logo of Pöschl Tabak
Customer reference Pöschel Tobacco 4

Industry

Tobacco industry

Users

840+

Solution

GEDYS IntraWare CRM

“Working with the new tool from GEDYS IntraWare makes our everyday life noticeably easier. Finally, no more paperwork!”

Ms. Hoffmann, PÖSCHL TABAK GmbH & Co. KG, graphic designer

More time savings and satisfaction at Pöschel Tobacco


through new GEDYS IntraWare workflows

Order management at Pöschel Tobacco now takes much less time on both the order and graphic designer sides. The approval process has been greatly simplified with the GEDYS IntraWare CRM and orders can be more easily tracked or cancelled if necessary. The graphic designers quickly view the order situation and know at any time who is processing what and what status the order has. With the automated hours recording, it was eventually even possible to replace a half-time employee who had retired.

Pöschel Tobacco is the world’s largest producer of snuff and the leading German independent manufacturer of tobacco products. The company exports its products to 100 countries worldwide. For five of the total of around 850 employees, the graphics department based in Germany, this means around 450 different packages to be revised each year.
In addition, new tobacco bags and cans as well as advertising materials such as films, flyers, posters, displays, etc. are designed there. The department now handles about 1,000 orders a year. In addition, there are corrections and repeated releases.

poeschl-tobacco.com