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CRM with telephone connection for highest customer satisfaction
How does a CRM with telephone connectivity (CTI for short) save your employees time and at the same time provide better service and higher satisfaction for your customers? Here you will learn the practice to CRM with telephone connection.
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CRM in small and medium-sized enterprises
Why you can find the reasons and background for a promising implementation of CRM in medium-sized enterprises in this article CRM for medium-sized companies. Read now!
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CRM-SaaS: Definition and benefits of a SaaS as a CRM solution
Companies around the world are going to the cloud, where they can easily rent CRM SaaS and enjoy an IT-free working life. Get to know the 7 advantages of the CRM-SaaS phenomenon!
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Properties of a CRM system
The characteristics of a CRM system are versatile and are constantly evolving. Here we list the core functions of ordinary CRM software and consciously distinguish them from each other.
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Who needs CRM?
Who needs CRM? A question many companies ask themselves. Why it is not enough to maintain customer data in an Excel spreadsheet is explained in a clear way.
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XaaS – Anything as a Service
XaaS in a nutshell: What is the advantage of Anything as a Service for companies today?
