The service range ranges from individual applications to the complete infrastructure. Today, this can also be made available via cloud computing. Names like SaaS have been known for some time.
In the term XaaS, short for Anything as a Service, the offers IaaS (Infrastructure as a Service), PaaS (Platform as a Service) and SaaS (Software as a Service) are bundled. In addition, other terms like mushrooms shoot out of the ground. However, these have yet to prevail.
High competitive pressure and changing market requirements
Keeping up with this requires a lot of flexibility and creativity from the companies. There is certainly no shortage of ideas for new offers. But how do they get to market in a timely manner? In order to achieve this, employees must be given the necessary freedom for development and implementation.
This is exactly what today’s cloud providers provide the necessary technologies and applications for: for example, with CRM software for process improvement and automation in sales, marketing or service.
A video with the CRM software function overview gives you a small introduction to the scope.
The benefits of XaaS
Companies focus on cloud services to reduce costs and provide flexibly scalable IT infrastructures and services. This means that they do not necessarily have to have the extensive know-how in-house in order to be able to operate the service themselves and to provide their own infrastructure. The billing of all services is then, for example, user-dependent.
Attention: Data security
When using the XaaS service, special attention must be paid to data security and protection. Personal data is subject to strict GDPR guidelines and compliance requirements. Companies that process such data should transfer it to a service provider that is subject to the same policies as far as possible. This avoids serious differences in the treatment and disclosure of data.
XaaS: Example Cloud CRM CRM2Host(Complete Package)
SaaS (Software as a Service)
The buyer does not receive individual licenses, but only pays for the use of the software. This gives the company permanent access to the latest software version.
PaaS (Platform as a Service)
An environment for setting up the software is integrated. There is no need to pay an additional fee.
IaaS (Infrastructure as a Service)
The required server infrastructure is also included. Key word scalability: If necessary, the growth of the company is possible without restriction or time delay.
XaaS (Anything as a Service)
Taking the example of the Cloud CRM offering, Anything as a Service refers to the entire service provided by an ISO 27001-certified data center in Germany.
The cost of IaaS, PaaS and SaaS in crm2Host is the flat-rate amount of 59€ mtl. per user. This makes it possible to consider whether outsourcing your CRM system could be profitable for you.