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Free e-book What is a CRM system?

CRM helps to bring your customers into focus

Title image to e-book "What is a CRM system" from GEDYS IntraWare
Title image to e-book “What is a CRM system” from GEDYS IntraWare

The basic goals of CRM (Customer Relationship Management) are customer acquisition and customer retention. For this purpose, you not only formulate an individual CRM strategy, but can also be supported by a suitable CRM system in customer-friendly process design. The information in this e-book will help you to get started in the world of CRM and provide you with practical tips and tools.

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Research and Development 2022 Award for GEDYS IntraWare
Research and Development 2022 Award for GEDYS IntraWare
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HCL Business Partner Logo from GEDYS IntraWare

Ensure the future viability of your company with CRM

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These questions are answered by the Customer Relationship Management e-book What is a CRM system?

  • What are the definitions of CRM and why?
  • For whom is a CRM system suitable? Overview of industries, departments and company sizes.
  • How does a CRM work and what are its essential features?
  • What is important for CRM selection so that I can find the right system?
  • What needs to be considered during implementation? And what after that?

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