CRM for services and consulting
IMPRESS WITH TOP PERFORMANCE
Attract potential customers & build long-term relationships
without obligation and free of charge
Embrace digitization as an opportunity for development & growth
The demand for services and advice has increased enormously with the enormous change. Expert knowledge may be available at any time via the Internet, but the complexity of the many technical developments makes it harder for companies to keep up without advice and services. This opens up new perspectives for your industry. With the GEDYS IntraWare CRM, potential clients can be targeted. Impress them with your knowledge, experience and offerings. And turn new clients into satisfied customers for the long term. There is no better advertising.
However, convincing prospective customers of your services is a major challenge in your field. The GEDYS IntraWare CRM for services and consulting supports you in this.
Customer information transparent about 360°
Ensure transparency by sharing the same information about a customer or project with your employees at all times. Comprehensive documentation of customer data, contact histories or telephone logs not only serves as a long-term backup of all collected information for your company, it also saves your employees from searching. This creates more time for personal customer care or for creativity in the next project.
Always one step ahead
Inspire your customers by thinking ahead. By means of comprehensive evaluations of digital data, you can easily determine the needs of your customers and anticipate them with individual offers. This is what perfect customer and Contact Management looks like.
Quick reactions that impress
Always be ready for your customers with good services. The future belongs to service innovations such as multichannel support, customer self-service and predictive maintenance. Your customers don’t want to wait: Neither when it comes to a quick information call on the service phone, nor to the answer to a question in the chat or in the consultation via mobile CRM app: with clearly collected customer, project and know-how data, waiting times are a thing of the past.
Keeping the focus
Not only does the head of your employees remain free for your customers. You also save time by CRM Software relieves your employees of work via automatable processes. The shortage of skilled workers is alleviated. This leaves time for the focus of your work: excellent services.
STRENGTHEN THE EXPORT
Exploiting opportunities with CRM for services and consulting
Germany’s foreign trade in services has grown faster than its trade in goods. The “know-how” factor and the “Made in Germany” brand still offer potential here for gaining a foothold in foreign markets.
Many companies offer their services on foreign markets without having their own branch office or corporate form abroad. That’s why they need to use online portals to promote their services and digital ways to communicate with customers and partners. GEDYS IntraWare CRM for Services & Consulting delivers unique email integration for this purpose, the key function for email traffic, mailings and marketing automations.
CRM for Services & Consulting
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With the CRM cloud solution including hosting (SaaS model).
to digital processes in just a few weeks
Linking physical services and digital offerings to smart services is inevitable to meet your customers’ needs. In the future, you will not only offer your services on site. Communicate in a target group-oriented manner via all modern channels. 100% EU-GDPR compliant. All CRM data is also available to you on the go with the CRM app for mobile, location-independent and flexible work. Digital web services also make it easier to organize external appointments. For this, you integrate bahn.de, Google-Maps, HRS and others with a simple link.
With CRM for services & consulting, you generate leads and qualify new prospects. Functions such as appointment overviews, reminders, tasks, serial tasks and escalations serve the perfect teamwork that benefits your customers. Structured processes throughout the company help to combat the shortage of skilled workers. The automation of many administrative tasks saves a lot of time and leaves your employees more room for important tasks.
- Work from all devices via Internet browser
- 100 GDPR compliant
- neither purchase additional technology nor service
- include Contacts, Office, Schedule, Workflow, Business Mail, CTI, Social & CRM app modules
- CRM app including offline editing
- additional modules can be booked
- secure hosting for CRM IT infrastructure
(Server including administration & backup)
- without maturity limit
- included languages: English and German
- from 69 Euro per month per user (package from 10 users)
- annual billing, minimum term 24 months
- Adaptations according to individual requirements possible