GEDYS INTRAWARE CRM-SOFTWARE
INGENIOUSLY SHAPING THE CUSTOMER JOURNEY VIA AUTOMATIONS

Easy:
The new, cleanly designed interface ensures even easier navigation, greater user-friendliness and a better overview. This way you get to the point faster and increase the motivation of your employees. You simply design your individual CRM workstation via drag & drop widgets, according to your own requirements. As of Release 8.12, additional drag & drop functionalities can be used in Web CRM, for example, when creating appointments and tasks or storing documents. In addition, the new filtering on document types makes the global search much clearer.

Mobile:
Usability optimizations in the CRM app facilitate quick access to functions and documents. For example, the app suggests you recently and frequently used actions, which saves you time. As of Release 8.12, images in JPEG format are compressed before uploading. The image quality is adjustable, especially important e.g. for the readability of text in images. You can use CRM data on any device, even on the go -. online as well as offline. This is unique!

Flexible:
Start with a small project and later expand with additional modules. Or the whole nine yards! Both are possible.

Even closer to the customer:
With video conferencing & better appointment setting directly from CRM. You can invite people to video conferences via Microsoft Teams, individual calls or group meetings without any further effort.

100% GDPR compliant:
The guidelines of the EU General Data Protection Regulation are 100% implemented in our CRM software. For a complete overview, see our privacy statement. You can find more interesting information in our blog article GDPR in customer management.

Easy clustering of contacts via tag cloud attributes, e.g. for newsletter distribution

Lighter:
With an end-to-end process, you’ll operationalize your sales strategy in no time, making it easier than ever to manage your sales force. You receive all key figures – also from external sources – in a single overview and your process progress in a clear presentation.

Faster:
As of Release 8.12, you can use the new tag cloud in Web CRM to assign attributes to your contacts with a click. You need attributes to cluster your contacts, for example for evaluations or for sending mailings and newsletters. The corresponding fields will be filled automatically. Event organization already requires fewer manual steps since release 8.11. Registrations are processed automatically via the recognition of the e-mail address. For all commercial correspondence, there is a flexible approval process with freely definable steps and specifications.

More convenient:
The dialog and search function for project work simplifies project assignment down to the project phase level. Projects with large amounts of data can be split into separate databases. Manage up to five newsletter groups via the CleverReach interface for email marketing. The CRM software processes unsubscriptions automatically.

Modular:
Start your digitization with the basic modules and then expand with additional modules. For more extensive process optimizations, automations or cross-system analyses, you can connect additional systems. We have created a large number of interfaces and integrations for this purpose.

Expandable at any time:
With the open interface (API) for Web CRM from Release 8.12, data can also be exchanged via automation platforms such as Make (formerly Integromat) or Zapier. Optimized is the interface for Make, the solution for use according to EU-GDPR. On the one hand, the CRM can be accessed via the API (documents can be searched and created in the CRM), on the other hand, data transfers to other systems can be started from the CRM (see example in the picture).