CRM supports them both in the digitization of all processes to the customer, as well as in applications for research and project funding. You can also better manage your supply chain with a CRM system.
Real-time monitoring and value-added services are paramount to retain customers in the long term. With CRM for logistics and transport, you keep track, optimize your processes and ensure long-term customer satisfaction.
The combination of brick-and-mortar and online sales to multi-and-o channel concepts requires streamlined processes. CRM offers enormous advantages here: Establish loyal relationships along your retail chains.