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CRM supports them both in the digitization of all processes to the customer, as well as in applications for research and project funding. You can also better manage your supply chain with a CRM system.
With CRM, you master the digital transformation. Respond to consumer demands more specifically and faster: with security, convenience and reliable availability of your services and products.
The combination of brick-and-mortar and online sales to multi-and-o channel concepts requires streamlined processes. CRM offers enormous advantages here: Establish loyal relationships along your retail chains.
In addition to the rapid response to market developments, competent customer support is also a challenge. In order to remain competitive in the long term, it is high time to start digitalization!
Real-time monitoring and value-added services are paramount to retain customers in the long term. With CRM for logistics and transport, you keep track, optimize your processes and ensure long-term customer satisfaction.
With CRM, you have both your customers and your machines in view. With xRM also internal and external employees. Service assignments and maintenance processes are organized reliably and quickly.