TOP CRM CONSULTING
Benefit from 30 years of CRM practice.
Because we not only look at the special requirements of your industry, but also draw on the knowledge from other industries and from our CRM projects.
CRM Workshop
for a successful start
Inventory:
- Determination of the specific requirements for the system
- Inventory of processes to be mapped & data sources
- Identification of integration possibilities into the existing system landscape
- Integration of ERP or other systems
- Comparison of target and actual state and definition of adjustments
- Coordination of the individual configuration of the standard system
Flexible workshop organization:
- as an in-house workshop in your own rooms
- in external seminar rooms at your location
- per team viewer session (max. 20 people)
with video recording for your internal usech - cross-departmental or for individual teams
Advice from excellent consultants
for your success in the CRM project
We have already convinced IBM and HCL: Several times we have been awarded IBM Awards as the best mobile solution worldwide. All services related to crm project Best Practice as well as tips and tricks from more than 30 years of practical experience.
Conducting workshops
CRM consulting without obligation:
This is how it works!
You receive an appointment.
Our expert gives advice.
- to your project issues
- to special features of the industry
- for CRM implementation
- to Software modules
- on tasks of daily practice
The expert execution
GEDYS IntraWare CRM software.
Installation is a prerequisite for using the software. The application is installed on your servers or in the cloud data center.
This is followed by the configuration,which adapts the software to your individual business processes. Together with our top consultants, you define individual settings. Whether own fields, activation of operating parameters, installation of users, integration of mailboxes – with the configuration, your software is perfectly set for operation.
5. Configuration of the software
Project management in CRM service
Good training brings
fast ROI
Practical training: CRM service for your employees.
Training after the introduction of CRM
Update training after migration/ update
Retraining for new employees
Introduction to programming
We offer open training in an optimal learning environment. Through practical examples and application scenarios, our “students” learn how to use the products of GEDYS IntraWare safely. Without organisational effort, we can train employees quickly and cost-effectively. Here is a look at the usability of the current CRM software.
We are happy to develop individual training concepts for you.
Maintenance and support
We offer two support levels: standard support times and extended support times. This and further information about maintenance and support can be found here.
Support for GEDYS IntraWare CRM
Support for Notes Domino
Other CRM service: Managed Service
CRM audit
Analysis duplicates and address quality
User acceptance interviews
Our consultants have extensive practical knowledge from a wide range of CRM projects and industries as well as on the functions and administration of GEDYS IntraWare software.
At the end of the audit day, we present the analysis results and concrete optimization suggestions. In summary, they are handed over to you for internal implementation as an audit protocol.
Can we help?
Dirk Nordmeier
Annette Zeller
Annette Zeller
for postcode: 26-28 | 32-33
44-49 und 58-59
Hans Jürgen Eilers
Hans Jürgen Eilers
for postcode: 40-42 | 50-57 | 66-67 | 90-92 | 95-98
Ulrich Desch
Ulrich Desch
for postcode: 01-09 | 34-36 | 60-65 | 68-69 | 99 und Österreich
Lars Bolender
Lars Bolender
for postcode: 70-79 | 88-89 and
Switzerland
Isidoro Cucolo
Our experts work for you
regionally at 4 locations in Germany.
440 man-years in development stand for innovative technologies and tools developed by practitioners.
30 years of CRM experience. Well over 100 projects a year. We guarantee professional support for your administrators. In different industries, in more than 20 countries, on 5 continents.
As one of the largest know-how carriers in the field of Domino and Notes applications incl. CRM, we assure you individual solutions from creative professionals.
