dunkles Hintergrundbild zur CRM im Vertrieb von GEDYS IntraWare


for more turnover & growth

Easily turn strategic goals into operational goals with the
End-to-end process for sales management in GEDYS IntraWare CRM

What does tomorrow’s sales force need?

In recent years, the classic field service has been replaced by hybrid sales, consisting of a proactive inside sales team, online or remote selling sessions and (few) customer visits on site. Sales had to undergo a mental transformation, learn to communicate more empathically and emotionally. Knowing customers, their wishes and emotions and being able to respond to them is almost more important today than knowledge of the own products and services.

The Internet has made buyers more independent. A large part of the decisions take place rationally before the sales department is addressed. When the sales manager is contacted, the sympathy for the company, the seller and the added value that both can offer, will count. The purchase decision is made emotionally.

The answer of modern sales to this is called Sales Enablement. On the one hand, the term stands for the acquisition and imparting of the necessary knowledge to be able to address interested parties correctly in every phase of the customer journey and to provide them with relevant information.

On the other hand, it means the constant access to all relevant content documents by the sales employee as well as the acquisition of data-supported insights via dashboards and reports for sales process optimization and sales increase.

Sales success is thus determined by the support of the appropriate software, such as the GEDYS IntaWare CRM in Sales, as well as the personal skills of the sales stuff.

Read more about it in our ebook 5 intelligent elements for more turnover in sales.

This is how useful CRM in Sales is

Please click on the graphic to enlarge.

This brings a CRM in Sales for your team

With the GEDYS IntraWare CRM in Sales you control your sales with one consistent process and you relieve the team via sales automation. In combination with central data management, you gain time that your employees can use to effectively support prospects and customers.

Any colleague can respond to inquiries from any device and from any location. This increases customer satisfaction and improves customer retention. Everyone has an overview and control of leads, promising sales opportunities and forecast considerations at all times. How to make your sales department successful.

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Working according to a proven method

Define an approach model in the sense of a sales process with the important KPIs in the milestones. You can plan for months, quarters or years down to employee level, whether it’s top-down or button-up.

Use resources consciously

Determining probabilities of closing helps sales management and employees focus on the promising customers. The presentation of process progress will motivate your sales team.

Focus on promising leads

Automated classifications and selections according to your specifications are possible. This is how you focus on the important prospects.

Create analyses and forecasts

The analytical CRM provides you with the figures and trends as the basis for your operational business. You receive all key figures in a single overview, including from external sources.

Use pipeline and forecast

They are the foundation of your business and sales planning. Every month anew. (Pipeline = The quantity (list) of all sales projects or opportunities maintained by the sellers. Forecast = The sales manager condenses and expands the pipeline taking into account the current market development.)

“With GEDYS IntraWare’s new CRM solution, we can focus our energy even more on outstanding service and inspiring ideas.”

Christian Ilg, Director Sales Support at Hurco Werkzeugmaschinen GmbH. (To the customer reference Hurco)

From lead to enthusiastic customer

Develop a customer journey that makes your customers happy

With GEDYS IntraWare CRM in Sales, you can track all touchpoints of the entire customer journey from prospects to loyal customers. You can specifically address existing and potential customers because you know what they are interested in. Here we show which functions in CRM support you:

Manage leads and fill pipeline

Leads via your website and new prospects you will let flow comfortably into the sales process. You will see all relevant activities you need to convert these leads. Use a rating matrix to classify your customers and opportunities. The CRM System identifies priorities and creates the basis for your sales activities.

Automate work processes in sales

Visit suggestions, follow-ups or workflows speed up your sales processes. You can also subscribe to News Feeds to automatically receive updates on leads, customers or projects. Mr CRM thinks of everything and informs you as desired about all activities related to the leads.

Unique email integration

BusinessMail already shows CRM data about the sender in your mailbox. All incoming emails can be taken over to the sales software with one click. The Business Mail SAP® counterpart also shows transactions to the sender.

Reporting for management

The process for generating reports is automated, transparent and it takes only a few clicks to keep colleagues from other departments or management informed about current sales opportunities.

To enlarge, please click on the image “Customer Journey Charting”.

Control your sales with Pipeline and Forecast

A CRM in Sales ensures transparent information. You can see all the facts on your screen in dashboards and reports and immediately know which of your strategies are successful. Follow them closely and optimize your sales step by step.

To enlarge please click on the picture.

  • Define the goals for your sales and a process model in the sense of a sales process with the important KPIs in the milestones.
  • The probability of the opportunity is based on reaching milestones in the defined sales process.
  • Each milestone is coupled with a percentage of probability. For example, access to the Buying Center and key people increase the likelihood of opportunity.
  • The conscious confrontation with the opportunity leads to a targeted activity plan.

Fast offers with CRM in Sales

A breeze with the offer editor.

Streamline your configuration, pricing, and quotation process.
Learn more in our video Smart offers in just 4 steps.

Quickly create quotes with CRM in Sales Release 8-11, GEDYS-IntraWare
CRM in Sales 12

With the item catalog, the calculation and the text modules and templates centrally stored in the CRM system, you can put together professional offers in just a few seconds. All relevant customer and opportunity data automatically ends up in the offer.

CRM for Sales: Quick offers with the offer editor
CRM in Sales 13

With just one click, you can convert your offer to PDF format and send it directly from the GEDYS IntraWare CRM to the customer.

Just as easily and quickly create and send the order confirmation.

Quick return on investment

Cost-effective, effective, fast, intuitive – 4 positive features that GEDYS IntraWare CRM brings to sales.
In our checklist determine ROI for CRM systems you will find 3 calculation examples.
We will be happy to advise you on the package selection: +49 531 123 868 420


59 €

monthly per user

  • Contacts
  • Office
  • Schedule
  • Workflow
  • CTI
  • Social


10 €

in addition to CRM package monthly p. user

  • Sales
  • CRM-App
  • Service*
  • Marketing**
  • Event***

Our recommendation: The convenient all-in-one package!


79 €

monthly per user

All functions for all employees



depending on

  • Number of licenses
  • Clustering
  • Additional systems
  • Scaling of the application
  • Individual interfaces
  • Individual customizations

All prices are per user per month, with no term limit. The minimum order quantity is 10 licenses. All modules include the languages German and English.
*Service incl. Contratcs, Inventory, Knowlegde & Ticket Tracking, **Marketing incl. Campaigns & CleverReach-Bridge, ***Event incl. WooCommerce Integration

Experience the GEDYS IntraWare CRM live in the free video presentation!

Live-Video-Präsentation der CRM-Software von GEDYS-IntraWare
CRM in Sales 14
kurzer Pfeil in orange zeigt nach rechts unten
CRM in Sales 15

CRM Tour Registration Form

Please fill in the form & send it. After that, you will receive an email with a link. Please click on it to confirm your email address. Afterwards you will receive your appointment for the tour by mail.


*= Please fill in the mandatory fields

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CRM in Sales 16
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