GEDYS IntraWare CRM in sales
FOR MORE TURNOVER AND GROWTH
Turn strategic goals into operational goals with ease: With the end-to-end sales management process in GEDYS IntraWare CRM.
without obligation and free of charge
WHAT WILL TOMORROW’S SALES FORCE NEED?
In recent years, the traditional field sales force has been replaced by a hybrid sales approach consisting of a proactive inside sales team, online or remote selling sessions and (a few) on-site customer visits. Sales had to undergo a mental transformation, learn to be more empathetic and emotionally to communicate. Knowing customers, their wishes and emotions and being able to respond to them is almost more important today than knowledge about one’s own products and services.
The Internet has made buyers more independent. A large part of decision-making takes place rationally before the sales department is approached. If the sales manager is contacted, what counts is sympathy with the company, the salesperson and the added value that both can offer. The purchase decision is made emotionally.
The modern sales organization’s answer to this is called sales enablement. On the one hand, the term stands for acquiring and imparting the necessary knowledge to be able to address prospects correctly in every phase of the Customer Journey and provide them with relevant information at every stage of the customer journey.
On the other hand, it means the constant access to all relevant content documents by the sales staff as well as the extraction of data-based insights on Dashboards and reports for sales process optimization and revenue increase.
Sales success is therefore determined by the support provided by the appropriate software, such as GEDYS IntaWare CRM in sales, as well as the personal skills of the employees.
This is how useful CRM is in sales
Please click on the graphic to enlarge.
THE ADVANTAGES OF A CRM IN SALES
for your sales team
With GEDYS IntraWare CRM in sales you control your sales via a continuous process and via sales automation you relieve the team. Combined with centralized data management, you gain time that your employees can use to effectively serve prospects and customers.
Any colleague can respond to requests from any device and from any location. This increases the satisfaction of your customers and ensures better customer loyalty. Everyone has an overview and control of leads, promising sales opportunities and forecast considerations at all times. How to make your sales more successful.
free of charge and without obligation
Work according to proven method
Define an approach model in the sense of a sales process with the important KPIs in the milestones. You can do your planning for months, quarters or years down to the employee level, whether top-down or button-up.
Use resources consciously
Determining probabilities to close helps sales management and staff focus on promising customers. Showing process progress will motivate your sales team.
Focus on promising leads
Automated classifications and selections according to your specifications are possible. This way, you focus on the important prospects.
Create analyses and forecasts
The analytical CRM provides you with the figures and trends as the basis for your operational business. You receive all key figures in a single overview – also from external sources.
Use pipeline and forecast
They are the foundation of your business and sales planning. Every month anew. (Pipeline = The set (list) of all sales projects or opportunities maintained by salespeople. Forecast = The sales manager condenses and expands the pipeline taking into account the current market development).
“With GEDYS IntraWare’s new CRM solution, we can focus even more of our energy on providing outstanding service and inspiring ideas.”
FROM LEAD TO ENTHUSIASTIC CUSTOMER
Develop a customer journey that makes your customers happy
With GEDYS IntraWare CRM in sales, you track all contact points of the entire customer journey, from the prospect to the loyal customer. You can target existing and potential customers because you know what they are interested in. Here we show which functions in CRM support you in this:
Manage leads and fill pipeline
Leads via your website and new prospects you will let flow comfortably into the sales process. You will see all relevant activities you need to convert these leads. Use a rating matrix to classify your customers and opportunities. The CRM system identifies priorities and creates the basis for your sales activities.
Automate work processes in sales
Visit suggestions, follow-ups or workflows speed up your sales processes. You can also subscribe to News Feeds to automatically receive updates on leads, customers or projects. The CRM colleague thinks of everything and informs you about all activities related to the leads as requested.
Unique email integration
BusinessMail already shows CRM data about the sender in your mailbox. All incoming emails can be taken over to the sales software with one click. The BusinessMail4SAP® counterpart additionally shows transactions to the sender.
CONTROL YOUR SALES
Take control with pipeline management and accurate forecasting
- Define the goals for your sales and a procedure model in terms of a sales process with the important KPIs in the milestones.
- The probability of the opportunity is based on reaching milestones in the defined sales process.
- Each milestone is coupled with a percentage of probability. For example, access to the Buying Center and key people increase the likelihood of opportunity.
- The conscious confrontation with the opportunity leads to a targeted activity plan.
CRM IN SALES WITH OFFER EDITOR
This optimizes your configuration, pricing and quotation process
Put together professional quotes in seconds:
- You use the article catalog, the calculation and your text modules and templates centrally stored in the CRM system.
- All relevant customer and opportunity data automatically ends up in the offer.
- With just one click, you can convert your offer to PDF format and send it directly from the GEDYS IntraWare CRM to the customer.
- Just as easily and quickly create and send the order confirmation.
Learn more in our video Smart offers in just 4 steps.