CRM IN SALES
for more sales & growth
Easily turn strategic goals into operational goals with the
consistent process for sales management in GEDYS IntraWare CRM
free of charge and without obligation
What does tomorrow’s sales force need?
In recent years, the traditional field sales force has been replaced by a hybrid sales approach consisting of a proactive inside sales team, online or remote selling sessions and (a few) on-site customer visits. Sales had to undergo a mental transformation, learn to be more empathetic and emotionally to communicate. Knowing customers, their wishes and emotions and being able to respond to them is almost more important today than knowledge about one’s own products and services.
The Internet has made buyers more independent. A large part of decision-making takes place rationally before the sales department is approached. If the sales manager is contacted, what counts is sympathy with the company, the salesperson and the added value that both can offer. The purchase decision is made emotionally.
The modern sales organization’s answer to this is called sales enablement. On the one hand, the term stands for acquiring and imparting the necessary knowledge to be able to address prospects correctly in every phase of the Customer Journey and provide them with relevant information at every stage of the customer journey.
On the other hand, it means the constant access to all relevant content documents by the sales staff as well as the extraction of data-based insights on Dashboards and Reports for sales process optimization and revenue increase.
Sales success is therefore determined by the support provided by the appropriate software, such as GEDYS IntaWare CRM in sales, as well as the personal skills of the employees.
Read more about this in our e-book 5 intelligent elements for more sales in sales.
This is how useful CRM is in sales
Please click on the graphic to enlarge.
This is what a CRM in sales brings to your team
With GEDYS IntraWare CRM in sales you control your sales via a continuous process and via sales automation you relieve the team. Combined with centralized data management, you gain time that your employees can use to effectively serve prospects and customers.
Any colleague can respond to requests from any device and from any location. This increases the satisfaction of your customers and ensures better customer loyalty. Everyone has an overview and control of leads, promising sales opportunities and forecast considerations at all times. How to make your sales more successful.
free of charge and without obligation
Work according to proven method
Define an approach model in the sense of a sales process with the important KPIs in the milestones. You can do your planning for months, quarters or years down to the employee level, whether top-down or button-up.
Use resources consciously
Determining probabilities to close helps sales management and staff focus on promising customers. Showing process progress will motivate your sales team.
Focus on promising leads
Automated classifications and selections according to your specifications are possible. This way, you focus on the important prospects.
Create analyses and forecasts
The analytical CRM provides you with the figures and trends as the basis for your operational business. You receive all key figures in a single overview – also from external sources.
Use pipeline and forecast
They are the foundation of your business and sales planning. Every month anew. (Pipeline = The set (list) of all sales projects or opportunities maintained by salespeople. Forecast = The sales manager condenses and expands the pipeline taking into account the current market development).
“With GEDYS IntraWare’s new CRM solution, we can focus even more of our energy on providing outstanding service and inspiring ideas.”
Christian Ilg, Director Sales Support at Hurco Werkzeugmaschinen GmbH. (To the customer reference Hurco)
From lead to enthusiastic customer
Develop a customer journey that makes your customers happy
With GEDYS IntraWare CRM in sales, you track all contact points of the entire customer journey, from the prospect to the loyal customer. You can target existing and potential customers because you know what they are interested in. Here we show which functions in CRM support you in this:
Manage leads and fill pipeline
Leads via your website and new prospects you will let flow comfortably into the sales process. You will see all relevant activities you need to convert these leads. Use a rating matrix to classify your customers and opportunities. The CRM system identifies priorities and creates the basis for your sales activities.
Automate work processes in sales
Visit suggestions, follow-ups or workflows speed up your sales processes. You can also subscribe to News Feeds to automatically receive updates on leads, customers or projects. The CRM colleague thinks of everything and informs you about all activities related to the leads as requested.
Unique email integration
BusinessMail already shows CRM data about the sender in your mailbox. All incoming emails can be taken over to the sales software with one click. The BusinessMail4SAP® counterpart additionally shows transactions to the sender.
Reporting for management
The process for generating reports is automated, transparent and it takes only a few clicks to keep colleagues from other departments or management informed about current sales opportunities.
Please click on the image “Customer Journey Charting” to enlarge.
Control your sales with pipeline and forecast
A CRM in sales ensures transparent information. You can see all the facts on your screen in Dashboards and Reports and know immediately which of your strategies are successful. Pursue exactly these further and continue to optimize your sales step by step.
Please click on the image to enlarge.
- Define the goals for your sales and a procedure model in terms of a sales process with the important KPIs in the milestones.
- The probability of the opportunity is based on reaching milestones in the defined sales process.
- Each milestone is coupled with a percentage of probability. For example, access to the Buying Center and key people increase the likelihood of opportunity.
- The conscious confrontation with the opportunity leads to a targeted activity plan.
Fixed offers with CRM in sales
A piece of cake with the quote editor
Streamline your configuration, pricing and quoting process. Learn more in our video Smart offers in just 4 steps
(Please select German subtitles for the video & change them to English.)
With the item catalog, the calculation and the text modules and templates centrally stored in the CRM system, you can put together professional offers in just a few seconds. All relevant customer and opportunity data automatically ends up in the offer.
With just one click, you can convert your offer to PDF format and send it directly from the GEDYS IntraWare CRM to the customer.
Just as easily and quickly create and send the order confirmation.
Fast return on investment
Cost-effective, effective, fast, intuitive – 4 positive features that GEDYS IntraWare CRM brings to sales.
In our checklist Consideration to ROI of CRM systems you will find 3 calculation examples.
We will be happy to advise you on the package selection: +49 531 123 868 420
CRMPlus
10 €
in addition to package CRM monthly per user
- Sales
- Service*
- Marketing**
- Event***
Our recommendation:
The affordable all-in-one package!
CRMComplete
89 €
monthly per user
All functions for all
licensed employees
CRMOnDemand
Price
depending on
- Number of licenses
- Clustering
- additional systems
- Application scaling
- individual interfaces
- individual adaptations
All prices are per user per month, with no term limit. The minimum order quantity is 10 licenses. All modules include the languages German and English.
*Service incl. Contratcs, Inventory, Knowlegde & Ticket Tracking, **Marketing incl. Campaigns & CleverReach Bridge, ***Event incl. WooCommerce Integration
Experience GEDYS IntraWare CRM live in the video presentation and discover the advantages of the software!
CRM tour registration form
Please fill out & submit the form. You will then receive an email with a link to confirm your registration. We need the personal data you provide for the appointment coordination. After confirmation, you will receive an appointment for the CRM tour from our sales department by mail or phone call.
