to inspire the customer.

Success is the best motivation in sales.


A CRM in sales significantly relieves your team.

With GEDYS IntraWare CRM in sales, you manage your entire sales process and make your sales more successful. With leads and promising opportunities for your pipeline and forecast ingescent views, your team is more productive and has more time for customers. That will inspire them.
But CRM is not just about saving time, but about turning existing contacts into more (satisfied) customers.
CRM in Sales 1
CRM im Vertrieb für mehr Umsatz und Wachstum
CRM in Sales 2
With the new CRM solution from
GEDYS IntraWare, we can align our energy even more with outstanding service and inspiring ideas.
Christian Ilg, Director Sales Support of Hurco Machine Tools GmbH
CRM in Sales 3

Mobile work - online and offline

This is unique.

Actively make your day-to-day work

CRM in Sales 4
CRM App - goMobile Pro: Mobile work - online and offline

Optimal customer support on the go. Even without a network connection.

Log calls, edit leads, work on opportunities, and check your dashboards no matter where you are.

1. Always well informed: Caller ID & CRM 360°

2. Top services on the tour: perimeter search & route planning

3. Save time: Voice input & business card scan


1. Simply download from the App Store
2. Test with provided demo data
CRM App goMobile Pro: available on App Store
CRM App goMobile Pro: available on Google play

From lead to enthusiastic customer

A customer journey that makes your customers and you happy.

Provide each customer with a seamless customer experience by connecting all sales, customer service, and marketing data into an overall picture. Mr CRM takes over the routine activities and ensures the necessary transparency with the pragmatic customer file.

Customer Journey with the contact points:

Customer Journey with contact points
With GEDYS IntraWare CRM in sales, you can track the entire customer journey from prospective customers to loyal customers. And if possible, they know what they expect from you before the customer. In this way, they respond more specifically to existing and potential customers.

Targeting interested parties

How to use CRM in sales.


Follow-up, visit suggestions, workflows, etc. speed up your sales processes. For example, you can Subscribe to News Feeds to automatically receive updates on leads, customers, projects, etc. Mr CRM thinks about everything and informs you as desired about all related activities.

CRM 360°

Electronic customer files incl. Sales region and with all data from sales, customer service and marketing show you the complete contact management. Paying attention! The EU GDPR is fully implemented in the software. This puts you fit in the GDPR.

Manage leads and fill pipeline

Leads via your website and new prospects let you flow comfortably into the sales process. You will see all relevant activities to convert these leads. Use a rating matrix to classify your customers and opportunities. The CRM system determines priority and creates the basis for your sales activities.

Time and task management

Your tasks and calendars are in CRM and in the personal mailbox. Memories are self-evident. Appointment surveys over the Internet shorten your appointment with customers and partners. Your priorities ensure that customers are not ignored and that key prospects are contacted.

Reports for management

The process is automated, transparent and requires only a few clicks to keep others informed of the current opportunities.

One-time e-mail integration

Business Mail already shows CRM data about the sender in your mailbox. All incoming emails can be taken over to the sales software with one click.

This means that all colleagues like to work

  • CTI Telephony
  • Adobe PDF
  • MS Office
  • Routing
  • Business card scan
  • Perimeter search

More information?

8 keys for targeted CRM 360°.
A summary.
Broschure: CRM software
Download the free CRM software brochure here (german language):
Deregistration and objection to data processing and storage is possible at any time in accordance with the EU General Data Protection Regulation.

*= mandatory fields

Fixed offers with CRM in sales

A breeze with the offer editor.

Streamline your configuration, pricing, and quotation process.
CRM im Vertrieb: Schnelle aktuelle Angebote
With the item catalog, the calculation and the text modules and templates centrally stored in the CRM system, you can put together professional offers in just a few seconds. All relevant customer and opportunity data automatically ends up in the offer.
CRM für den Vertrieb: Schnelle Angebote mit dem Angebotseditor
With just one click, you can convert your offer to PDF format and send it directly from the GEDYS IntraWare CRM to the customer.

Just as easily and quickly create and send the order confirmation.

Plan and control sales

That means learning from success.

GEDYS IntraWare CRM brings the facts to your screen. For full concentration on the customer and his buying motives.
CRM im Vertrieb 6 CRM im Vertrieb sorgt für klare Prozesse

CRM in sales ensures clear processes, transparent information and solid decisions.

Who are the A customers?
Who needs to be addressed again?

Which offers are open?
When is the order expected?

What can be done to increase the chances of graduation?
What resources do we need to use?

Where is growth potential?
Who does the new product fit?

What about the sales goals?

CRM in sales is not a ballast

Use resources consciously

It helps sales management and staff focus on promising customers. For example, at the highest probability or that of desirable projects.

Focus on promising customers

Automated classifications and selections according to your specifications. This means that the focus is always on the right leads and customers.

Current pipeline* and resilient forecast**

You are the foundation of your business and sales planning. Every month anew.

Working according to a proven method

Define an approach model in the sense of a sales process with the important KPIs in the milestones.

Analyses and forecasts

The analytical CRM provides you with the figures and trends as the basis for your operational business.
*Pipeline: List of all sales projects/opportunities maintained by the sellers.

**Forecast: The sales manager condenses and expands the pipeline taking into account the current market development.

With Pipeline and Forecast, you control sales

For more success.
More revenue.
More growth.

Define an approach model in the sense of a sales process with the important KPIs in the milestones.


The probability of the opportunity is based on reaching milestones in the defined sales process.


Each milestone is coupled with a percentage of probability.

For example, access to the Buying Center and key people increase the likelihood of opportunity.

The conscious confrontation with the opportunity leads to a targeted activity plan.

Fully exploit the potential of the CRM.

Collaborative CRM, both internally and externally.

For the best customer experience, all colleagues who are in contact with customers must always be up-to-date and work together as a team – across departments and across companies.
Notes and News Feeds
Notes and news feeds keep you up to date on customers and projects.
Task and document management
Central tasks and document management so that all colleagues are on the same level.
Appointment calendar and management
Remain meaningful: Appointment calendar and management to colleagues and customers.
Email management
Email management is more important than ever. All emails to prospects and customers centrally in CRM.

Give your colleagues a tip!

GEDYS IntraWare CRM for sales can be expanded sensibly.
GEDYS IntraWare CRM für das Marketing

CRM in Marketing

Together expand leads and run campaigns.
GEDYS IntraWare CRM für den Service

CRM for Service & IT

Only satisfied customers buy again.

Quick return on investment.

Cost-effective, effective, fast, intuitive – facts that a good CRM in sales should also bring. We have collected examples of ROI viewing.

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We speak your language.

Benefit from 30 CRM years and the corresponding project experience.

Sie profitieren so von unserem Wissen zu aktuellen Themen und bewährten Prozessen. Reports about our projects can be found under Customers and Industries.
Find out here what else we stand for.
GEDYS IntraWare Usability geprueft TU Chemnitz 2015

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You are looking for a CRM for sales.
We listen to you and show
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    Sabrina Mönnich
Sabrina Mönnich
Sales service

We are always close to you:

CRM in Sales 5
GEDYS IntraWare Standorte Deutschland
Books von GEDYS IntraWare

CRM White Papers & E-Books

Take advantage of our free know-how from 30 years of customer management
GEDYS IntraWare bei YouTube

Video CRM in Sales

The Must-Haves of CRM Software – Function Overview CRM on YouTube
Blogartikel: 9 Fragen zum CRM-Vergleich

CRM blog articles

9 Questions about the successful
CRM comparison

See for yourself

In our CRM tour

Our free live presentation gives you an insight into the benefits and benefits of CRM in sales.