CRM WHITE PAPERS,
E-BOOKS & CASE STUDIES
Take advantage of our free know-how!
With our extensive expertise from 30 years of customer management, we can offer you many orientation aids.
As an e-book or white paper, we have put answers to common questions into compact form. Well-informed, you can make important decisions more easily and reach your goals faster.
CRM info bundle
Save time now and download the most important information bundled!
Contains all the relevant information about the introduction of a CRM system that you should know before starting a CRM project.
- E-book: What is a CRM system?
- E-book: CRM selection with system
- E-Book: In 15 stages to CRM
- Checklist: CRM Requirements & Specifications
- Whitepaper: 7 Insider Tips for CRM Managers
- Checklist: Job advertisement CRM-Manager
- Template: Job advertisement CRM-Manager
- Checklist: ROI Comparison
E-book: What is a CRM?
You can download the summary of the information on our CRM wiki page “What is a CRM?” here.
E-book: CRM selection with system
You can download the contents of our CRM wiki page “CRM Selection with System” here as PDF.
E-book: In 15 stages to CRM
From the idea to the successful CRM practice. Here we put together some of our most important tips for your CRM introduction.
E-book: A CRM Christmas Story
Why is CRM important? You can find out in 5 entertaining chapters (in German language only).
Whitepaper: 7 Insider Tips for CRM Managers
In every company, valuable data treasures lie dormant, which lie hidden or unconsciously ignored. Make this data usable.
White paper: xRM
What is xRM (Any Relationship Management) and why do you need it? The white paper explains the difference to CRM and how you can gain even more overview with xRM.
White paper: Quick visit reports via smartphone
Dictate thoughts or ideas directly into your mobile phone and the information is right in CRM? Read here how this works!
Case Study: Gustaco Gusto of Franco Fresco GmbH & Co.
With the GEDYS IntraWare CRM, Gustavo Gusto achieves optimal sales management. Find out more here!
Case Study: Deutsche Bahn Communication Technology
Read here how DB Communication Technology has improved sales processes with the GEDYS IntraWare CRM.
Case Study: Christian Bauer (metal industry)
The internationally positioned family-owned company is entering the digital future with foresight and GEDYS IntraWare software.
Case Study: Berndorf Band Group (metal industry)
The Group modernized with us its sales and service processes worldwide. Find out more here!
Case Study: Hurco Machine Machines Ltd.
With our CRM software, Hurco digitized, optimized and automated numerous processes in service, sales and marketing. Find out More!
Case Study: Sprinz
(glass industry)
With our CRM solution, the company has simplified its internal communication processes. More information can be found here.
Case Study: Pöschel Tobacco
Pöschel Tabak tells the paper economy adé! The special CRM solution from GEDYS IntraWare now optimizes the processes in the company. Download now and learn more!
Case Study: Marburg wallpaper factory
Our special CRM solution optimizes the tenders and construction projects of the Marburg wallpaper factory. Read more here.