CRM FOR THE
AUTOMOTIVE INDUSTRY
Now switch a gear higher
With GEDYS IntraWare CRM, you increase the productivity of your employees, create scope for innovation and thus secure market share for your company.
- through transparent processes & documentation
- with smooth workflows
- with time-saving automations
- with central 360° view of your business contacts
The most significant transformation in history
requires new concepts
New markets, new competitors and changed business structures require new supplier strategies, new cooperations and the development of new business areas. Comprehensive digitization is therefore becoming a significant factor.
In the automotive sector, digitalization usually focuses on two areas: digitalization in cars and those in production. At the same time, it is equally important to digitize your processes to customers and suppliers in order to remain competitive.
The rapid development of new technologies is pushing the automotive industry to invest more and more in research and development. Because only with innovative products is it possible to hold your own against competitors. The market is currently trending strongly in the direction of the connected car, which necessitates decisive changes not only in production, but also in your approach to customers and agreements with suppliers.
With GEDYS IntraWare CRM for the automotive industry, you always communicate accurately – even internationally.
The 360° view of your business partners
The rapid development of innovations is accompanied by ever higher customer expectations. This makes it all the more important to have a complete view of the supplier, the customer and the relevant knowledge about them: from purchasing, marketing and sales to service. This creates satisfied and loyal business relationships.
Supplier Relationship Management in Purchasing
Ordering processes with the corresponding supply chains are often complex and cross-site. Your centrally stored purchasing data is worth its weight in gold (including customer contracts, supplier evaluations and clear order, warehouse and item management). Because this gives you a very good overview of your suppliers, you avoid bottlenecks and delays. A big advantage in a competitive market.
Reaching customers in person
Addressing customers personally and emotionally is becoming increasingly important, especially in the automotive industry. Whether you are a manufacturer, supplier or distributor. With integrated marketing automations, you will be able to address your customers in an even more targeted manner in the future and hit them right in the heart.
Smooth authorization management
Particularly when working with various cooperation partners, it pays to live up to the trust of customers through transparent structures and seamless documentation. Smooth management of access authorizations and release processes of any kind by our CRM software, gives your data and thus you the necessary security.
Clear processes and efficient processes
Uniform data management and clearly structured processes ensure time-saving workflows and smooth processes. This will provide your employees with more time for the customer’s wishes or negotiations with suppliers. Leave laborious administrative work to the left.
Research and project funding optimized with
CRM for the automotive industry
This is how you reduce the administrative effort from application to proof of use
According to the VDA, the most important key to continuing to hold your own in international competition is your innovations. That is why you will have to increase your research and development efforts and expenditures considerably in the future. But the bureaucratic requirements for public funding are immense.
With GEDYS IntraWare CRM Software you link your CRM information with the different data systems from research and development or from other departments. You create meaningful documentation with Dashboards and reports at the push of a button.
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Manage your supply chain digitally
Our CRM for the automotive industry provides you with the central information basis for distinctive communication and cooperation with your business partners. Efficient processes increase productivity and create scope for innovation.
With uniform data for all:
- Well-structured, digital files make purchasing data, contracts, valuations & buying guidelines available on the go.
- Central data storage also promotes collaboration with external service providers and suppliers.
- All parties involved gain insight and are informed about the status of a project at any time.
- Roles and rights assignments control who can see and edit which data and to what extent.
- SRM and CRM functions such as appointment overviews, reminders, tasks, serial tasks or workflows with forwarding ensure perfect teamwork throughout the company.
- This increases the number of successfully completed projects: more effective workflows give employees more time to focus on their core tasks.
Start small or jump right in:
- Both are possible, GEDYS IntraWare CRM offers this flexibility.
- Start your digitization in one area (e.g., purchasing) and then build on it in a targeted manner with additional
modules, for example with:
– Dashboards & Reports for analyses across all data systems
– CRM for Service & IT for the perfect customer service
– CRM in marketingfor event and marketing actions
– Mobile CRM app for your field service - Of course, you can also choose the complete package from the beginning.
- Download our all-in-one package here for more information:
Product Flyer Download - Special solutions for your industry or customizations are best discussed directly with one of our experts:
CRM Consulting & Contacts
ConnectERP and other systems:
- For more extensive process optimizations and cross-system analyses, it will be crucial to have additional systems
to be able to connect. - Provide their purchasing and sales departments with important information that is otherwise not visible.
- Thanks to the JDBC or SAP interface, users can access delivery bills, invoices and open items in the customer file or view evaluation reports or R&D data in the supplier file.
- Use our Email integration for Outlook, Notes and all IMAP mailboxes.
- We have already connected more than 50 systems, available here as a download list: Interfaces and integrations.
We are constantly adding to this list and also tying in systems as needed.
Successes with
CRM for the automotive industry
All data
Centrally retrievable
SD Automotive
Tool & Model Making
Processes measurably optimized
Litens Automotive
Power transmission systems
To start with CRM
The basis for CRM for the automotive industry: You work with the comprehensive contact management with 360° view of your customers, suppliers and partners. You generate leads and qualify new prospects. Not only do you collect all data on your contacts centrally and transparently, but you also assign all correspondence to them for a detailed history. With intelligent search functions you get exactly the information you need at any time.
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