Automotive industry 1

CRM FOR THE
AUTOMOTIVE INDUSTRY

Now switch a gear higher


With the GEDYS IntraWare CRM you increase the productivity of your employees, create scope for innovation and thus secure market share for your company

  • through transparent processes & documentation
  • with smooth workflows
  • with time-saving automations
  • with a central 360° view of your business contacts

The most significant transformation in history
requires new concepts


New markets, new competitors and changed business structures require new supplier strategies, new cooperations and the development of new business areas. Comprehensive digitization is therefore becoming an important factor.

In the automotive sector, digitalization usually focuses on two areas: digitalization in cars and those in production. It is equally important to digitize your processes to the customer and supplier in order to remain competitive.

The rapid development of new technologies is pushing the automotive industry to invest more and more in research and development. Because only with innovative products is it possible to hold your own against competitors. The market is currently leaning strongly towards connected cars, which requires not only decisive changes in production, but also in your customer approach and agreements with suppliers.

With GEDYS IntraWare CRM for the automotive industry, you always communicate precisely – even internationally.

The 360° view of your business partners

The rapid development of innovations is accompanied by ever higher customer expectations. This makes it all the more important to have a complete view of the supplier, the customer and the relevant knowledge about them: from purchasing, marketing and sales to service. This creates satisfied and loyal business relationships.

Supplier Relationship Management in Purchasing

Ordering processes with the corresponding supply chains are often complex and cross-site. Your centrally stored purchasing data is worth gold (including customer contracts, supplier ratings and clear order, warehouse and item management). Because it allows you to keep a close view of your suppliers, you should avoid bottlenecks and delays. A big advantage in a competitive market.

Reaching customers in person

The personal and emotional approach of customers is becoming increasingly important, especially in the automotive industry. Whether you are a manufacturer, supplier or distributor. With integrated marketing automations, you will be able to address your customers in an even more targeted manner and hit them directly in the heart.

Smooth authorization management

Especially in cooperation with various cooperation partners, it is worthwhile to meet the trust of customers through transparent structures and complete documentation. A smooth management of access authorizations and approval processes of any kind by our CRM software, gives your data and thus you the necessary security.

Clear processes and efficient processes

Uniform data storage and clearly structured processes ensure time-saving workflows and smooth processes. This will provide your employees with more time for the customer’s wishes or negotiations with suppliers. Leave laborious administrative work to the left.

CRM for service and IT: 360 degree overview on laptop, GEDYS-IntraWare
Automotive industry 11

Research and project funding optimized with
CRM for the automotive industry

Reduce the administrative burden from the application to the proof of use.


According to the VDA, the mostimportant key to continuing to compete in international competition is your innovations. That is why you will have to increase your research and development efforts and expenditures considerably in the future. But the bureaucratic requirements for public funding are immense.

With the GEDYS IntraWare CRM software, you can link your CRM information to the different data systems from research and development or from other departments. You create meaningful documentation with dashboards and reports at the touch of a button.

To enlarge please click on the picture.

Manage your supply chain digitally


Our CRM for the automotive industry provides you with the central information basis for distinctive communication and cooperation with your business partners. Efficient processes increase productivity and create scope for innovation.

With uniform data for all:

  • Well-structured, digital files make purchasing data, contracts, valuations & buying guidelines available on the go.
  • Central data storage also promotes collaboration with external service providers and suppliers.
  • All parties involved gain insight and are informed about the status of a project at any time.
  • With roles and rights assignments you can control who sees and edits which data and to what extent.
  • SRM and CRM functions such as appointment overviews, reminders, tasks, serial tasks or workflows with forwarding ensure perfect teamwork throughout the company.
  • This increases the number of successfully completed projects: more effective workflows give employees more time to focus on their core tasks.

Klein anfangen oder gleich groß einsteigen:

  • Both is possible, the GEDYS IntraWare CRM offers this flexibility.
  • Start your digitization in one area (e. g. purchasing) and then expand in a targeted manner with further modules,
    for example with:
    Dashboards & Reports for analyses across all data systems
    CRM for Service & IT for perfect customer service
    CRM in Marketing for event and marketing actions
    Mobile CRM-App for your field service
  • Or: You choose the complete package right from the start.
  • Download our all-in-one package here for more information:
    Product Flyer Download
  • Further special solutions from your industry or customizations are best discussed directly with one of our experts:
    CRM Consulting & Contacts

Connect ERP and other systems:

  • For more extensive process optimizations and cross-system analyses, it will be crucial to be able to connect additional systems.
  • Make important information available to your purchasing and sales departments that is otherwise not visible.
  • Thanks to JDBC or SAP interface, users can access delivery bills, invoices and open items in the customer file or view evaluation reports or R&D data in the supplier file.
  • Use our email-Integration für for Outlook, Notes and all IMAP mailboxes.
  • We have already connected more than 50 systems. Also available as download list: Interfaces and Integrations
Automotive industry 2

Achievements with
CRM for the automotive industry


Customer refrence GEDYS IntraWare: Logo of SD Automotive
Automotive industry 14

All data centrally accessible

SD Automotive
Tool & Model Making

Customer refrence GEDYS IntraWare: Litens logo
Automotive industry 15

Processes measurably optimized

Litens Automotive
Power transmission systems

To start with CRM


The basis for CRM for the automotive industry: You work with comprehensive contact management with a 360° view of your customers, suppliers and partners. You generate leads and qualify new prospects. You not only collect all data about your contacts centrally and transparently, but also assign them all correspondence for a detailed history. With intelligent search functions, you get exactly the information you need at any time.

Register now for the CRM Tour. We offer industry know-how and individual industry solutions.

Please fill in the form and send it. You will receive an email with a link. Click on it to confirm your email address. You will then receive your appointment.

Ihr Ansprechpartner bei GEDYS IntraWare: Oliver Niedner, Inside Sales

Oliver Niedner
Inside Sales

TEL: +49 531 123 868 420

E-MAIL: Get in touch

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