CRM FOR THE AUTOMOTIVE INDUSTRY

Hang on your competition.

With a central 360° view of your customers,
crystal clear processes, transparent documentation
and smooth sharing and access management
GEDYS IntraWare brings your company
to the top.

To start with CRM.

The basis of CRM for the automotive industry: With contact management you get a 360° view of your customers. You create and qualify new prospects. Not only do you collect all customer data centrally and transparently, but you also assign detailed correspondence histories and get exactly the information you need at any time with intelligent search functions.

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CRM for the automotive industry

Your advantages presented compactly. Background knowledge about the 4 benefits of CRM

The 360° view of your customer

The automotive industry is currently dealing with rapid innovations. This is also in line with ever-increasing customer expectations. This makes it all the more important to keep an eye on the customer and all the relevant knowledge about him. And that’s from marketing to sales to service. This creates satisfied and loyal customer relationships.

Clear processes and efficient processes

Uniform user platforms and clearly structured processes ensure time-saving workflows and smooth processes. This means that your employees have more time for the customer’s wishes and do not dwell on laborious administrative work.

Central order databases

In the automotive industry, the ordering processes with the corresponding supply chains are often designed across locations. A clear order database, warehouse and item management is worth gold. This does not lead to bottlenecks and delays, because all data are monitored centrally.

Smooth authorization management

Especially in cooperation with various automotive companies, it is worthwhile to meet the trust of customers through transparent structures and complete documentation. A smooth management of access authorizations and approval processes of any kind through our CRM software helps you to keep an overview here.

Reaching customers in person

The personal and emotional approach of customers is becoming increasingly important, especially in the automotive industry. With integrated marketing automations, you will address your customers even more specifically in the future and hit your heart directly.
GEDYS IntraWare E-Book "15 Schritte zum CRM"

Free e-book

In 15 stages to CRM.
From the CRM idea to the implementation.

The base: Contacts & Tasks

CRM must be able to be lived.

To remain competitive, a central ism and efficient processes are needed. GEDYS IntraWare CRM supports your customer management with well-structured digital customer files, promotes collaboration and is also available on the go.

Contact:

All details and processes about customers, partners, suppliers, competitors, members, etc. and also about employees (= xRM). 100 EU GDPR compliant.

Time and task management:

Structured processes across the enterprise with schedules, reminders, tasks, serial tasks, escalation, and news feeds. For the perfect teamwork. This is demonstrated by our 30 years of CRM practice.

Meaningful extensions

Evolutionarily expand.

Typically, usage begins with CRM in sales. For teamwork and further process optimizations, it is crucial that you integrate other areas with CRM in marketing, CRM for service & IT, etc. This gives you advanced features.

Target-oriented expansion
  • Creating quotes
  • Marketing actions
  • Customer service
  • Statistics and analyses
Special solutions for your industry:

Our references show a section of our developments for the automotive industry. We are happy to introduce you to others and develop your adaptations if necessary. Service: CRM consulting & contact persons.

Examples of integrations

SAP and other ERP systems

Provide users with important information in the CRM system that they would not otherwise be able to see. For example, the JDBC or SAP interface gives your sales department access to packing slips, invoices, and open items in the customer file. Or an email integration.

Web service facilitates important organizational work

Integrate the service of the bahn.de, Google Maps, HRS etc. with a simple link.

CTI (Computer Telephony Integration)

You have to make a lot of phone calls every day. Thanks to CTI, you can save time by clicking on the phone number. For incoming calls, the CRM system displays the caller and his electronic file.

CRM CONSULTING

CRM-Beratung

You ask. A project expert responds.

Live. online. Free.

We start where you are currently with your CRM project. Together we will filter out your special requirements and wishes. Our CRM professionals advise and accompany you on the way to your very individual CRM solution.

We will answer your questions about

– Your specific CRM project
– Special features of an industry
– Tips & Tricks for CRM Introductions
– Software modules & details
– Tasks in daily practice
goMobile Pro CRM-App

CRM for the automotive industry

Be up to the changing market needs. The success of digitalization: modern customer management.
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Reduce costs with digital processes.
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Opening up new markets and customer groups.
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Improving communication

Industry Solutions

Branche Automobil-Industrie: Referenz IAV

Flexible adaptation to individual wishes

IAV Berlin
Engineering & Research

Branche Automobil-Industrie: Referenz_SD-Automotive

All data retrieved from a central location

SD Automotive
Tool & Model Making

Branche Automobil-Industrie: Referenz Litens

Processes measurable and sustainably optimized

Litens Automotive
Power transmission systems

Referenz Hurco
Mechanical engineering
Optimization of customer service, sales and marketing
Referenz Overlack
Distribution of chemicals
Renewing the management of customer and supplier data
Referenz IAV
Automotive Engineering
Authorization management with integrated workflow
Customer reference Joh. Sprinz Logo
Glass industry
Simplifying internal communication
Referenz Swisscard AECS
Credit card processing
Support and optimization of customer communication
Logo Diessner
Paint and varnish products
Field service becomes more transparent with new CRM
Referenz Ebert und Jacobi
Paint and varnish products
Field service becomes more transparent with new CRM
Referenz Digades
Automotive industry
Existing solution replaced by modern CRM
Referenz LTS-Leuchten
Light & Luminaires Manufacturers
Optimum support for project business
Referenz SD Automotive
Automotive industry
Greater transparency in tasks and projects
Referenz Litens
Automotive industry
Workflows for shorter turnaround times in accounting
Referenz L.Stroethmann
Seed trade
Notes-based CRM for integration into it landscape

Can we help?

Are you looking for a CRM application for your industry? We offer industry know-how, individual solutions and adaptations to your industry.
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    Sabrina Mönnich
Sabrina Mönnich
Sales service

You can find us here:

Automotive industry 1
GEDYS IntraWare Standorte Deutschland