CRM for the energy industry
With flexibility and satisfied customers to a positive balance
without obligation and free of charge
Because a dynamic market environment changes the entire industry
At present, the energy and waste management industry has to deal with three major developments that are causing new regulations: the energy turnaround, the need to close material loops for the Climate and resource protection and with the digital transformation.
This requires agility and flexibility in entrepreneurial action in order to keep pace with legal frameworks, increasing environmental regulations, technological innovations and changing customer needs. The consequences are, among others, new methods of cooperation with many participants as well as increasing demands of customers or end users for convenience and availability of services and products.
This is exactly where GEDYS IntraWare CRM for the energy industry scores with its advantages – both in internal company processes and in direct interaction with your customers. The satisfaction and loyalty of your customers are thus assured.
Understanding and convincing digital customers
Competition within the energy and waste management industries is high. Service quality and customer orientation are often decisive for the success of a company. With the GEDYS IntraWare CRM Software you centrally record all relevant data and access them quickly and easily. This enables short-term reactions, unerring advice and convenient services.
Clear processes for reliable handling
CRM offers your employees efficient work flows and support for everyday work processes, such as in offer and contract management, customer service, or complaint management. Automated data storage and simple tracking make day-to-day business transparent and clear for everyone involved.
Agile and flexible in sales
You share all relevant information transparently with your employees at any time thanks to the central data storage in CRM for the energy industry. This is the basis for the highest quality of work at the customer. At the same time, however, for flexible, agile and well-founded decisions in sales. Based on the collected data, meaningful, visually easy-to-grasp evaluations can be created. Read more at Dashboards and reports.
Reliable service, tailored to customers
Flexible reactions are the be-all and end-all for satisfied customers. Through mobile CRM via the web application or Mobile CRM app they are – no matter when, no matter where – always well informed to be able to respond immediately and individually to your customers. In this way, they are reliable and thus increase confidence.
SECURITY FOR YOU AND YOUR CUSTOMERS
With CRM for the energy industry
According to a study by the BDEW (German Association of Energy and Water Industries), the energy transition has an unsettling effect on many people, as they fear for their access to existential resources. As is well known, digitization and the associated disclosure of data also harbor a certain potential for insecurity. This makes it all the more important that you, as a service provider to the energy industry, handle your customer data responsibly.
With the CRM cloud solution including hosting (SaaS model).
to digital processes in just a few weeks
Our CRM for the energy industry provides you with the central information basis for distinctive communication and cooperation with your business partners. Efficient processes increase productivity and create scope for innovation.
For the step into the future, you need to create cross-border forms of cooperation. With our CRM or xRM system, you keep an eye not only on customers but also on suppliers, partners and competitors to enable and promote forward-looking cooperations.
- Work from all devices via Internet browser
- 100 GDPR compliant
- neither purchase additional technology nor service
- include Contacts, Office, Schedule, Workflow, Business Mail, CTI, Social & CRM app modules
- CRM app including offline editing
- additional modules can be booked
- secure hosting for CRM IT infrastructure
(Server including administration & backup)
- without maturity limit
- included languages: English and German
- from 69 Euro per month per user (package from 10 users)
- annual billing, minimum term 24 months
- Adaptations according to individual requirements possible
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