Service

Workshop

Clarifying Business Processes

Individual workshop for a successful start: The basic work of every system implementation is to determine the requirements for the system and define all areas to be involved. Therefore, a workshop will be held at the beginning of the project.

  • Determining the specific requirements of the system
  • Collection of mapped processes and data sources
  • Determination of any integration into the existing system landscape
  • Comparison of target and actual states and definition of adjustments
  • Coordination of the individual configuration of the standard system

The result of the workshop is written documentation based upon which the realization is carried out.

Installation & Configuration

Installation & Configuration

Setting up your System

Installation is a prerequisite for the use of the software. The application is installed on your servers or in the Cloud data center. In addition, client software is installed optionally on user PCs . This is followed by configuration.

With configuration the software is tailored to your specific business processes. Together with our top consultants your individual settings are set-up, whether your own fields, activation of operating parameters, system of users, integration of mailboxes – the configuration of your software is perfectly set for operation.

Individual Development

Implementation of your individual Adjustments

You want to optimize specific business processes? Increase productivity, flexibility and cost advantages with a customized software solution. We have developed individual functions tailored according to the wishes of our customers for more than 25 years.

Individual Development
Project Manager

Project Management

Turns good Projects into perfect Projects

Project Management helps to monitor the cost, time and quality of a project and to lead the project to a successful conclusion. Many projects fail because of a lack of proper structure and communication, which will account for 90% towards the success of the project.

Our project managers have successfully implemented more than 3,600 projects. They assist in technical concept development, detailed technical specifications and quality management. Our specialists have expertise in a variety of industries such as Automotive, Manufacturing industry, Banks, Associations and Clubs or Services.

Maintenance & Support

Support for Software Users & Development

We offer support of our software via telephone, E-mail and through our ticket system. Our services include the elimination of faults and errors as well as the development of the software. We offer two levels of support: Standard support hours and extended support hours. You can find these and more about maintenance and support here.

Maintenance & Support
CRM Schulungen

Training

The basis for a rapid Return On Investment

An important success factor for your IT investment are trained and motivated employees. Whether in the implementation of your new software or setting up your e-commerce area: good education guarantees a quick ROI. We offer customized training for your successful launch and deepening knowledge, which can even be conducted as individual training on site.

Trainings for CRM & SAP