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Interfaces and integrations 1

DISCOVER TOP
CRM INTEGRATIONS THAT MAKE YOUR BUSINESS MORE EFFICIENT

Our interfaces and integrations
at a glance


Interfaces and integrations 2

Lecture | Digital Conference CRMinsights

GEDYS IntraWare was a guest of Georg Blum at the CRMinsights digital conference and talked, among other things, about how the integration of other systems in CRM can look in practice.
To unterstand the German recording of the lecture, please select English subtitles.

Why is the connection to other systems so important?

For the smooth exchange of data.


Interfaces and integrations also ensure that unnecessary manual work is eliminated and investments remain manageable. From our 30 years of CRM practice, we have developed an extensive list on interfaces that deliver value to your business.

The differences between interfaces and integrations

With an integration, several software parts become a complete solution. That is, a system that shares the same code and usually the database. An interface, on the other hand, is a connection of two programs that continue to work independently. Data exchange is possible here even if the applications were programmed in different languages. A common standard file format is then used for data exchange. Interfaces usually offer more flexibility, while integrations have the advantage of not requiring synchronization processes, since the individual components share the same data at all times. Read more in our blog article Interface or integration: more power in your CRM software?

Interfaces to ERP, Fibu and DMS:


For more information about the individual products of the interfaces and integrations, please simply click on the logo of the respective provider.

Interfaces and integrations GEDYS IntraWare: Microsoft Business Central logo
Interfaces and integrations 63

Business Central
(formerly Navision)

Microsoft ERP Suite
for the middle class

Interfaces and integrations GEDYS IntraWare: Candis logo
Interfaces and integrations 64

Candis

Software for ERP and
Financial Accounting
From Candis

Interfaces and integrations GEDYS IntraWare: 2Charta logo
Interfaces and integrations 65

2Charter DMS

Document Management-
System
from Lorenz Orga Systems

Interfaces and integrations GEDYS IntraWare: Comarch logo
Interfaces and integrations 66

Comarch

Document Management-
System of
Comarch AG

Interfaces and Integrations GEDYS IntraWare: Diamant Software Logo
Interfaces and integrations 67

Diamond software

Accounting &
Controlling software of the
Diamond Software GmbH

Interfaces and integrations GEDYS IntraWare: Erdprofi logo
Interfaces and integrations 68

Earth Prof

ERP software of the Katherl
Software GmbH especially for gravel and
Concrete plants, earthworks, disposal
and recycling companies

Interfaces and integrations GEDYS IntraWare: Lombard Odier logo
Interfaces and integrations 69

G2

Lombard Odier banking platform
for front office, banking and accounting

Interfaces and integrations GEDYS IntraWare: IBM AS/400 logo
Interfaces and integrations 70

iSeries/AS400

IBM software for ERP and financial accounting

Interfaces and integrations GEDYS IntraWare: Infor logo
Interfaces and integrations 71

infor

ERP cloud platform for
Medium-sized companies
from Infor Global Solutions

Interfaces and integrations GEDYS IntraWare: Microsoft Dynamics AX logo
Interfaces and integrations 72

Microsoft Dynamics AX/Axapta

ERP system for finance and operations, part of the Microsoft Dynamics suite

Interfaces and integrations GEDYS IntraWare: OC Karat logo
Interfaces and integrations 73

OC carat

Commodity economic system of the
Motus Software GmbH especially for conveyor technology

Interfaces and integrations GEDYS IntraWare: opentext logo
Interfaces and integrations 74

Opentext/
Documentum

Enterprise content management platform from Dell, DMS

Interfaces and Integrations GEDYS IntraWare: SAP Logo
Interfaces and integrations 75

SAP

Software for ERP and
Financial accounting from SAP

Interfaces and integrations GEDYS IntraWare: Saperion EMC logo
Interfaces and integrations 76

Saperion ECM

Enterprise Content Management
from Hyland, DMS

Interfaces and integrations to
market-leading products:


For more information about the individual products of the interfaces and integrations, please simply click on the logo of the respective provider.

Interfaces and integrations GEDYS IntraWare: Abbyy logo
Interfaces and integrations 77

ABBYY

Business Card Reader: Scan business cards & add contacts to CRM

Interfaces and Integrations GEDYS IntraWare: Address Doctor Logo
Interfaces and integrations 78

AddressDoctor

Address validation & evaluation software: for geocoding and address enrichment

Interfaces and integrations GEDYS IntraWare: Abobe Acrobat Reader logo
Interfaces and integrations 79

Acrobat Reader

Adobe program for viewing PDF documents, e.g. reading quote PDFs from CRM.

Interfaces and integrations GEDYS IntraWare: Deutsche Bahn logo
Interfaces and integrations 80

Bahn.com

Online rail tool: determine & book train connections, e.g. to the customer’s location

Interfaces and integrations GEDYS IntraWare: Blinkit logo
Interfaces and integrations 81

Blink.it

Learning/Training Platform:
Make info material available for event participants

Interfaces and integrations GEDYS IntraWare: Camos logo
Interfaces and integrations 82

Camos

Software for offer configuration:
Connect offers with CRM sales opportunities

Interfaces and Integrations GEDYS IntraWare: Clever Reach Logo
Interfaces and integrations 83

CleverReach

Create & send newsletters and automated mailings to CRM contacts, including reports

Interfaces and integrations GEDYS IntraWare: Creditreform logo
Interfaces and integrations 84

Creditreform

Provider of business info, marketing data & receivables management solutions.

Interfaces and integrations GEDYS IntraWare: Dropbox logo
Interfaces and integrations 85

Dropbox

Cloud storage provider
for online data storage: e.g. for outsourcing images

Interfaces and integrations GEDYS IntraWare: Echobot logo
Interfaces and integrations 86

Echobot

Address enrichment tool: direct linking with selected addresses possible

Interfaces and integrations GEDYS IntraWare: Facebook logo
Interfaces and integrations 87

Facebook

Social media network: Addressing potential customers, direct connection in CRM possible

Interfaces and integrations GEDYS IntraWare: Fairmate logo
Interfaces and integrations 88

Fairmate

Lead Tracking App:
Imports leads from trade fair apps (e.g. Köln-Messe)

Interfaces and integrations GEDYS IntraWare: Flowfact logo
Interfaces and integrations 89

Flowfact

Real estate software for customer relationship management

Interfaces and integrations GEDYS IntraWare: GeoNames logo
Interfaces and integrations 90

GeoNames

free geographical internet database: e.g. for finding companies

Interfaces and integrations GEDYS IntraWare: GMail logo
Interfaces and integrations 91

GMail

Email service from Google:
Bi-directional collaboration for emails, appointments, tasks

Interfaces and integrations GEDYS IntraWare: Google Maps logo
Interfaces and integrations 92

Google Maps

Online map service from Google: view street maps or satellite images, navigation

Interfaces and integrations GEDYS IntraWare: HCL Notes Domino logo
Interfaces and integrations 93

HCL Notes

Client software for users:
Bi-directional collaboration for emails, appointments, tasks

Interfaces and integrations GEDYS IntraWare: HCL Sametime logo
Interfaces and integrations 94

HCL Sametime

Chat tool for individual chats or team meetings, including history log storage

Interfaces and integrations GEDYS IntraWare: HCL Verse logo
Interfaces and integrations 95

HCL Verse

HCL software for, among others
Email management and calendar,
Bi-directional cooperation
for emails, appointments, tasks

Interfaces and integrations GEDYS IntraWare: HRS logo
Interfaces and integrations 96

HRS

Portal for hotel bookings:
Displaying hotels e.g.
at the location of customers

Interfaces and integrations GEDYS IntraWare: Linkedin logo
Interfaces and integrations 97

Linkedin

Social Media Network:
Addressing potential customers, direct connection in CRM possible

Interfaces and integrations 3
Interfaces and integrations 98

Integration platform for
Application connection
and for the automation of processes
with a few clicks

Interface to Microsoft Teams in GEDYS IntraWare 8.11
Interfaces and integrations 99

Microsoft Teams

Video conferencing tool, directly from
Invite the CRM & start a conference with one click (including video recording option)

Interfaces and integrations GEDYS IntraWare: Microsoft Office logo
Interfaces and integrations 100

Microsoft / Office 365

Microsoft Office Software for Cloud
or desktop: Full Word
and Excel integration (Office Suite)

Interfaces and integrations GEDYS IntraWare: Omikron logo
Interfaces and integrations 101

Omikron

Address enrichment software: full integration
into the DataQuality Server

Interfaces and integrations GEDYS IntraWare: Microsoft Outlook logo
Interfaces and integrations 102

Outlook/ Exchange

Microsoft email program via Exchange account:
Bi-directional cooperation
for emails, appointments, tasks

Interfaces and integrations GEDYS IntraWare: Shippeo logo
Interfaces and integrations 103

Shippeo

Platform for Supply Chain
Real-time data, enables
Forecasts for all deliveries

Interfaces and integrations GEDYS IntraWare: SnappAddy logo
Interfaces and integrations 104

snapADDY

CardScanner, VisitReport &
DataQuality, CRM Addons
of snapADDY GmbH

Interfaces and Integrations GEDYS IntraWare: Survey Monkey Logo
Interfaces and integrations 105

Survey Monkey

Online survey tool: e.g. for customer satisfaction analyses or internal employee surveys

Interfaces and integrations GEDYS IntraWare: Woo Commerce logo
Interfaces and integrations 106

Woo Commerce

E-commerce system for WordPress:
e.g. for the sale of event tickets

Interfaces and Integrations GEDYS IntraWare: Xing Logo
Interfaces and integrations 107

Xing

Social media network: Addressing potential customers, direct
Connection in CRM possible

Interfaces and integrations GEDYS IntraWare: Zabbix logo
Interfaces and integrations GEDYS IntraWare: Zabbix logo

Zabbix

Open source network monitoring system: for monitoring
of servers and databases

Connectivity to analytics and BI tools:


For more information about the individual products of the interfaces and integrations, please simply click on the logo of the respective provider.

Interfaces and Integrations GEDYS IntraWare: Board Logo
Interfaces and integrations 108

Board

Software from board: uniform
Platform for analysis, simulation & planning of business processes

Interfaces and integrations GEDYS IntraWare: IBM Cognos Analytics logo
Interfaces and integrations 109

Cognos Analytics

Web-based BI suite from IBM: reporting, analysis, score-
Carding & Monitoring of
Events & Metrics

Interfaces and integrations GEDYS IntraWare: SAP Cystral Reports logo
Interfaces and integrations 110

Crystal Reports

BI software from SAP for Windows:
Retrieval & processing of info from databases or text files, display in graphics & tables

Interfaces and Integrations GEDYS IntraWare: InfoZoom Logo
Interfaces and integrations 111

InfoZoom Anywhere

Windows analysis software for large amounts of data in the memory of a computer, analysis from different data sources in real time

Interfaces and Integrations GEDYS IntraWare: IntelliPrint Logo
Interfaces and integrations 112

IntelliPrint

Reporting and analysis solution specifically for HCL Notes Domino applications: analyze & distribute dashboard reports without IT effort

Interfaces and Integrations GEDYS IntraWare: List and Label Logo
Interfaces and integrations 113

List & Label

Windows Report Generator
from Combit for software developers,
that summarizes tables, charts & crosstabs of a project in one report

Interfaces and integrations GEDYS IntraWare: Pentaho logo
Interfaces and integrations 114

Pentaho

Cross-platform BI software collection from Hitachi for BigData:
Data from various sources
extract, edit, evaluate
and visualize

Interfaces and integrations GEDYS IntraWare: Mocrosoft Power BI logo
Interfaces and integrations 115

Power BI

Business analytics service from
Microsoft for Windows: interactive visualizations & BI functions
with intuitive interface for reports
and dashboards

Interfaces and integrations GEDYS IntraWare: Qilk logo
Interfaces and integrations 116

QlikView

BI software from QlikTech: links memory-based analyses and reporting from various sources
to graphics and tables

Video: SAP Outlook Integration – SAP und Mail | BusinessMail4SAP®

You have an ERP system and now want to connect a CRM?

Here you can get the overview as a free PDF:

short arrow in orange points down to the right
short arrow in orange points down to the right

Form for downloading the interface list

Please fill in the form and submit. You will receive an email with a link. Click this to confirm your email address. After that you will receive the download link to the list.

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