Interfaces and integrations 1

DISCOVER TOP
CRM INTEGRATIONS THAT MAKE YOUR BUSINESS MORE EFFICIENT

Our interfaces and integrations
at a glance


GEDYS IntraWare CRM software already works with a variety of other applications and services. In order to offer our customers maximum comfort, we are constantly expanding our list.

Interface CleverReach - GEDYS IntraWare CRM
Interfaces and integrations 62
Interfaces and integrations 2

Lecture | Digital Conference CRMinsights

GEDYS IntraWare was a guest at Georg Blum as part of the CRMinsights digital conference and talked about what the integration of other systems in CRM can look like in practice.
Here you can watch the recording of the interesting lecture (in German):

Why is the connection to other
systems so important?

For the smooth exchange of data.


Interfaces and integrations also eliminate unnecessary manual work and keep investments manageable. From our 30 years of CRM practice, an extensive list of interfaces has developed that provides added value for your company.

The differences between interfaces and integrations

In an integration, multiple software parts become an entire solution. That is, a system that shares the same code and most often the database. An interface, on the other hand, is a connection between two programs that continue to work independently. Data exchange is possible here even if the applications have been programmed in different languages. A common standard file format is then used to exchange data. Interfaces typically offer more flexibility, while integrations have the advantage of not requiring synchronization processes because the individual components share the same data at all times. Read more in our blog article Interface or Integration: More Power in Your CRM Software?.

Interfaces to ERP, Financial Accounting and DMS:


Interfaces and Integrations GEDYS IntraWare: Microsoft Business Central Logo
Interfaces and integrations 63

Business Central/ Navision

Microsoft ERP suite for medium-sized companies

Interfaces and integrations GEDYS IntraWare: Candis logo
Interfaces and integrations 64

Candis

Software for ERP and financial accounting from Candis

Interfaces and integrations GEDYS IntraWare: 2Charter logo
Interfaces and integrations 65

2Charter DMS

Document management system from Lorenz Orga-Systeme

Interfaces and integrations GEDYS IntraWare: Comarch logo
Interfaces and integrations 66

Comarch

Document management system of Comarch AG

Interfaces and integrations GEDYS IntraWare: Diamant software logo
Interfaces and integrations 67

Diamond Software

Software for accounting & controlling of Diamant Software GmbH

Interfaces and integrations GEDYS IntraWare: Erdprofi logo
Interfaces and integrations 68

Erdprofi

ERP software from Katherl Software GmbH especially for gravel & concrete plants, earthworks, waste disposal & recycling plants

Interfaces and integrations GEDYS IntraWare: Lombard Odier logo
Interfaces and integrations 69

G2

Lombard Odier banking platform for front office, banking and accounting

Interfaces and integrations GEDYS IntraWare: IBM AS/400 logo
Interfaces and integrations 70

iSeries/AS400

IBM software for ERP and financial accounting

Interfaces and integrations GEDYS IntraWare: Infor logo
Interfaces and integrations 71

Information

ERP cloud platform of Infor GmbH

Interfaces and integrations GEDYS IntraWare: Microsoft Dynamics AX logo
Interfaces and integrations 72

Microsoft Dynamics AX/Axapta

Software for accounting & controlling of Diamant Software GmbH

Interfaces and integrations GEDYS IntraWare: OC Karat logo
Interfaces and integrations 73

OC-Karat

Merchandise management system of the Motus Software GmbH especially for conveying technology

Interfaces and integrations GEDYS IntraWare: opentext logo
Interfaces and integrations 74

Opentext/
Documentum

Dell enterprise content management platform, DMS

Interfaces and integrations GEDYS IntraWare: SAP logo
Interfaces and integrations 75

SAP

Software for ERP and financial accounting from SAP

Interfaces and Integrations GEDYS IntraWare: Saperion EMC Logo
Interfaces and integrations 76

Saperion ECM

Hyland enterprise content management, DMS

For more information about the individual products of the interfaces and integrations, please simply click on the logo of the respective provider.

Interfaces and integrations to
market-leading products:


Interfaces and integrations GEDYS IntraWare: Abbyy logo
Interfaces and integrations 77

Abbyy

Business card reader: scan business cards & add contacts to CRM

Interfaces and integrations GEDYS IntraWare: Address Doctor logo
Interfaces and integrations 78

AddressDoctor

Address check & assessment software: for geo coding and address enrichment

Interfaces and integrations GEDYS IntraWare: Abobe Acrobat Reader logo
Interfaces and integrations 79

Acrobat Reader

Adobe program for viewing PDF documents, e.B. reading offer PDFs from CRM

Interfaces and integrations GEDYS IntraWare: Deutsche Bahn logo
Interfaces and integrations 80

Bahn.de

Online tool by Deutsche Bahn: identify & book train connections, e.g. to the customer’s location

Interfaces and integrations GEDYS IntraWare: Blinkit logo
Interfaces and integrations 81

Blink.it

Learning/training platform:
Make info material available to event participants

Interfaces and integrations GEDYS IntraWare: Camos logo
Interfaces and integrations 82

Camos

Software for offer configuration:
combine offers with CRM opportunities

Interfaces and integrations GEDYS IntraWare: Clever Reach logo
Interfaces and integrations 83

CleverReach

Create and send newsletters & automated mailings to CRM contacts, including reports

Interfaces and integrations GEDYS IntraWare: Creditreform logo
Interfaces and integrations 84

Creditreform

Providers of business information, marketing data & solutions for receivables management

Interfaces and integrations GEDYS IntraWare: Dropbox logo
Interfaces and integrations 85

Dropbox

Cloud Storage Providers
for online data storage: e.B. for outsourcing of images

Interfaces and integrations GEDYS IntraWare: Echobot logo
Interfaces and integrations 86

Echobot

Instrument for address enrichment: direct linking to selected addresses possible

Interfaces and integrations GEDYS IntraWare: Facebook logo
Interfaces and integrations 87

Facebook

Social media network: addressing potential customers, direct connection in CRM possible

Interfaces and integrations GEDYS IntraWare: Fairmate logo
Interfaces and integrations 88

Fairmate

Lead tracking app:
imports of leads from trade fair apps (e.g. Cologne fair)

Interfaces and Integrations GEDYS IntraWare: Flowfact Logo

Flowfact

Real estate software for the management of customer relationships

Interfaces and integrations GEDYS IntraWare: GeoNames logo
Interfaces and integrations 89

GeoNames

free geographical Internet database: e.g. for finding companies

Interfaces and integrations GEDYS IntraWare: GMail logo
Interfaces and integrations 90

GMail

Google email service:
bi-directional collaboration for emails, appointments, tasks

Interfaces and integrations GEDYS IntraWare: Google Maps logo
Interfaces and integrations 91

Google Maps

Google’s online map service: view road maps or satellite images, navigation

Interfaces and integrations GEDYS IntraWare: HCL Notes Domino logo
Interfaces and integrations 92

HCL Notes

Client software for users:
bi-directional collaboration for emails, appointments, tasks

Interfaces and integrations GEDYS IntraWare: HCL Sametime logo
Interfaces and integrations 93

HCL Sametime

Chat tool for individual chats or team meetings, including history log storage

Interfaces and integrations GEDYS IntraWare: HCL Verse logo
Interfaces and integrations 94

HCL Verse

HCL software for e-mail management & calendars, etc.
bi-directional collaboration for emails, appointments, tasks

Interfaces and integrations GEDYS IntraWare: HRS logo
Interfaces and integrations 95

HRS

Portal for hotel bookings: displaying hotels e.g. at customers’ locations

Interfaces and integrations GEDYS IntraWare: Linkedin logo
Interfaces and integrations 96

Linkedin

Social Media Network:
Addressing potential customers, direct connection in CRM possible

Interfaces: Logo of Make, formerly Integromat

Make (Integromat)

Integration platform for connecting applications & automating processes with just a few clicks

Interface to Microsoft Teams in GEDYS IntraWare 8.11
Interfaces and integrations 97

Microsoft Teams

Video conference tool, invite directly from CRM and start a conference with a click (including video recording option)

Interfaces and integrations GEDYS IntraWare: Microsoft Office logo
Interfaces and integrations 98

Office 365

Microsoft office software for cloud or desktop: full Word & Excel integration (Office Suite)

Interfaces and integrations GEDYS IntraWare: Omikron logo
Interfaces and integrations 99

Omikron

Address enrichment software: full-fledged integration with the DataQuality Server

Interfaces and Integrations GEDYS IntraWare: Microsoft Outlook Logo
Interfaces and integrations 100

Outlook/ Exchange

Microsoft E-mail program via Exchange account:
bi-directional collaboration for emails, appointments, tasks

Interfaces and integrations GEDYS IntraWare: Shippeo logo

Shippeo

Real-time supply chain data platform, enables forecasts for all deliveries

Interfaces and Integrations GEDYS IntraWare: SnappAddy Logo
Interfaces and integrations 101

snapADDY

CardScanner, VisitReport &
DataQuality, CRM Addons from snapADDY GmbH

Interfaces and Integrations GEDYS IntraWare: Survey Monkey Logo
Interfaces and integrations 102

Survey Monkey

Online survey tool: e.g. for customer satisfaction analyses or internal employee surveys

Interfaces and integrations GEDYS IntraWare: Woo Commerce logo
Interfaces and integrations 103

Woo Commerce

E-commerce system for WordPress: e.B. for the sale of event tickets

Interfaces and integrations GEDYS IntraWare: Xing logo
Interfaces and integrations 104

Xing

Social media network: addressing potential customers, direct connection in CRM possible

Interfaces and integrations GEDYS IntraWare: Zabbix logo
Interfaces and integrations 105

Zabbix

Open-source network monitoring system: for monitoring servers and databases

For more information about the individual products of the interfaces and integrations, please simply click on the logo of the respective provider.

Connection to Analysis and BI Tools:


Interfaces and integrations GEDYS IntraWare: Board logo
Interfaces and integrations 106

Board

Board software: unified platform for analysis, simulation and planning of business processes

Interfaces and Integrations GEDYS IntraWare: IBM Cognos Analytics Logo
Interfaces and integrations 107

Cognos Analytics

IBM’s web-based BI suite: reporting, analysis, scorecarding, and monitoring of events & metrics

Interfaces and integrations GEDYS IntraWare: SAP Cystral Reports logo
Interfaces and integrations 108

Crystal Reports

SAP BI software for Windows: retrieving and processing information from databases or text files, display in graphics & tables

Interfaces and integrations GEDYS IntraWare: InfoZoom logo
Interfaces and integrations 109

InfoZoom Anywhere

Windows analysis software for large amounts of data in a computer’s memory, real-time analysis from various data sources

Interfaces and integrations GEDYS IntraWare: IntelliPrint logo
Interfaces and integrations 110

IntelliPrint

Reporting and analysis solution specifically for HCL Notes Domino applications: analyze & distribute dashboard reports without IT effort

Interfaces and integrations GEDYS IntraWare: List and Label logo
Interfaces and integrations 111

List & Label

Combit’s Windows report builder for software developers that summarizes a project’s tables, charts, and crosstabs in one report

Interfaces and integrations GEDYS IntraWare: Pentaho logo
Interfaces and integrations 112

Pentaho

Hitachi’s cross-platform BI software collection for BigData: Extract, edit, evaluate & visualize data from various sources

Interfaces and integrations GEDYS IntraWare: Mocrosoft Power BI logo
Interfaces and integrations 113

Power BI

Microsoft business analytics service for Windows: interactive visualizations & BI features with intuitive interface for reports & dashboards

Interfaces and integrations GEDYS IntraWare: Qilk logo
Interfaces and integrations 114

Qlikview

QlikTech BI software: combines memory-based analytics and reporting from multiple sources into graphs and tables

Video: SAP Outlook Integration – SAP und Mail | BusinessMail4SAP®

You have an ERP system and would like to connect a CRM now?

The integration of ERP software such as SAP, Microsoft Dynamics AX or Infor is supported by our GEDYS IntraWare CRM. For example, you can display any data from the SAP system in your mailbox and CRM and automatically transfer data to the SAP system thanks to our BusinessMail4SAP. You can find out more about this in the video or blog tag CRM and ERP.

Get the interface overview as a free PDF now.

Please fill out and submit the form. You will receive an email with a link. Click on it to confirm your e-mail address. You will then receive the download link to the brochure.

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