DISCOVER TOP
CRM INTEGRATIONS THAT MAKE YOUR BUSINESS MORE EFFICIENT
Our interfaces and integrations at a glance
GEDYS IntraWare CRM software already works with a variety of other applications and services. In order to offer our customers maximum comfort, we are constantly expanding our list.

Why is the connection to other
systems so important?
For the smooth exchange of data.
Interfaces and integrations also eliminate unnecessary manual work and keep investments manageable. From our 30 years of CRM practice, an extensive list of interfaces has developed that provides added value for your company.
The differences between interfaces and integrations
In an integration, multiple software parts become an entire solution. This means a system that shares the same code and usually also the database. An interface, on the other hand, is a connection between two programs that continue to work independently. Data exchange is possible here even if the applications have been programmed in different languages. A common standard file format is then used to exchange data. Interfaces typically offer more flexibility, while integrations have the advantage of not requiring synchronization processes – because each component shares the same data at all times. Read more in our blog article Interface or Integration: More Power in Your CRM Software?.
Interfaces to ERP, Financial Accounting and DMS:

Business Central/ Navision
Microsoft ERP suite for medium-sized companies

Candis
Software for ERP and financial accounting from Candis

2Charter DMS
Document management system from Lorenz Orga-Systeme

Comarch
Document management system of Comarch AG

Diamond Software
Software for accounting & controlling of Diamant Software GmbH

Erdprofi
ERP software from Katherl Software GmbH especially for gravel & concrete plants, earthworks, waste disposal & recycling plants

G2
Lombard Odier banking platform for front office, banking and accounting

iSeries/AS400
IBM software for ERP and financial accounting

Information
ERP cloud platform of Infor GmbH

Microsoft Dynamics AX/Axapta
Software for accounting & controlling of Diamant Software GmbH

OC-Karat
Merchandise management system of the Motus Software GmbH especially for conveying technology

Opentext/
Documentum
Dell enterprise content management platform, DMS

SAP
Software for ERP and financial accounting from SAP

Saperion ECM
Hyland enterprise content management, DMS
Interfaces and integrations to
market-leading products:

Abbyy
Business card reader: scan business cards & add contacts to CRM

AddressDoctor
Address check & assessment software: for geo coding and address enrichment

Acrobat Reader
Adobe program for viewing PDF documents, e.B. reading offer PDFs from CRM

Bahn.de
Online tool by Deutsche Bahn: identify & book train connections, e.g. to the customer’s location

Blink.it
Learning/training platform:
Make info material available to event participants

Camos
Software for offer configuration:
combine offers with CRM opportunities

CleverReach
Create and send newsletters & automated mailings to CRM contacts, including reports

Creditreform
Providers of business information, marketing data & solutions for receivables management

Dropbox
Cloud Storage Providers
for online data storage: e.B. for outsourcing of images

Echobot
Instrument for address enrichment: direct linking to selected addresses possible

Social media network: addressing potential customers, direct connection in CRM possible

Fairmate
Lead tracking app:
imports of leads from trade fair apps (e.g. Cologne fair)

GeoNames
free geographical Internet database:
e.g. for finding companies

GMail
Google email service:
bi-directional collaboration for emails, appointments, tasks

Google Maps
Google’s online map service: view road maps or satellite images, navigation

HCL Notes
Client software for users:
bi-directional collaboration for emails, appointments, tasks

HCL Sametime
Chat tool for individual chats or team meetings, including history log storage

HCL Verse
HCL software for e-mail management & calendars, etc.
bi-directional collaboration for emails, appointments, tasks

HRS
Portal for hotel bookings: displaying hotels e.g. at customers’ locations

Jitsi Meet
Video conference tool, invite directly from CRM and start a conference in the browser with a click

Social media network: addressing potential customers, direct connection in CRM possible

Microsoft Teams
Video conference tool, invite directly from CRM and start a conference with a click (including video recording option)

Office 365
Microsoft office software for cloud or desktop: full Word & Excel integration (Office Suite)

Omikron
Address enrichment software: full-fledged integration with the DataQuality Server

Outlook/ Exchange
Microsoft E-mail program via Exchange account:
bi-directional collaboration for emails, appointments, tasks

Survey Monkey
Online survey tool: e.g. for customer satisfaction analyses or internal employee surveys

Woo Commerce
E-commerce system for WordPress: e.B. for the sale of event tickets

Social media network: addressing potential customers, direct connection in CRM possible

Zabbix
Open-source network monitoring system: for monitoring servers and databases
For more information about the individual products of the interfaces and integrations, please simply click on the logo of the respective provider.
Connection to Analysis and BI Tools:

Board
Board software: unified platform for analysis, simulation and planning of business processes

Cognos Analytics
IBM’s web-based BI suite: reporting, analysis, scorecarding, and monitoring of events & metrics

Crystal Reports
SAP BI software for Windows: retrieving and processing information from databases or text files, display in graphics & tables

InfoZoom Anywhere
Windows analysis software for large amounts of data in a computer’s memory, real-time analysis from various data sources

IntelliPrint
Reporting and analysis solution specifically for HCL Notes Domino applications: analyze & distribute dashboard reports without IT effort

List & Label
Combit’s Windows report builder for software developers that summarizes a project’s tables, charts, and crosstabs in one report

Pentaho
Hitachi’s cross-platform BI software collection for BigData: Extract, edit, evaluate & visualize data from various sources

Power BI
Microsoft business analytics service for Windows: interactive visualizations & BI features with intuitive interface for reports & dashboards

Qlikview
QlikTech BI software: combines memory-based analytics and reporting from multiple sources into graphs and tables

You have an ERP system and would like to connect a CRM now?
The integration of ERP software such as SAP, Microsoft Dynamics AX or Infor is supported by our GEDYS IntraWare CRM. For example, you can view any data from the SAP system in your mailbox and CRM and automatically transfer data to the SAP system, thanks to our BusinessMail4SAP. You can find out more in our video or in the blog supplement CRM and ERP.
Fill in the form now and get the interface overview as PDF!
