CRM IN MARKETING

From lead to favorite customer

More teamwork. More success.

CREATE LEADS
INSPIRE CUSTOMERS

How much does marketing benefit from CRM?

Depending on the company’s focus, the task description for marketing is usually to generate new leads in the prospect or existing customer area and hand them over to sales. When a CRM is used in marketing, it not only improves lead management, but also makes it more smooth to collaborate with the sales team. It brings transparency, time savings and simplifies processes. In addition, it supports marketing in making satisfied customers out of the leads together with sales and service.
CRM im Marketing: Kampagnen-Cockpit
“The CRM tool of GEDYS IntraWare
noticeably facilitates our everyday life.
Finally no more paper chaos!”

Bianca Hoffmann, PÖSCHL TABAK GmbH & Co. KG, Graphic designer about GEDYS IntraWare CRM

Show your share of success

with CRM in marketing

CRM im Marketing: Ergebnisse transparent darlegen

With GEDYS IntraWare CRM, you can present the results of marketing transparently today – always up-to-date.

How many leads came into the CRM system via the website?

Which campaigns have been successful?

What references and materials are available for distribution?

How many participants were at the event, the training, the fair, etc.?

You can answer these and other questions at the touch of a button in figures, diagrams and lists.

From lead to enthusiastic customer

Plan your campaigns in a targeted manner,
for perfect customer journeys

rovide each customer with a seamless customer experience by connecting all sales, customer service, and marketing data into an overall picture.
Mr. CRM takes over the routine activities at the digital contact points and ensures an enormous simplification of work in marketing with automation sizing at mailings, campaigns and events.

Customer Journey with the contact points:

Customer Journey mit Kontaktpunkten
With GEDYS IntraWare CRM in marketing, you can track the entire customer journey from prospective customers to loyal customers. And plan what next information from the lead makes a prospect to hand it over to sales. You strengthen customer loyalty with targeted campaigns based on data from analytical CRM.

The cooperation of the colleague CRM

Features you'll love

 BusinessMail

You create new leads and contacts directly from the mailbox. So do participants at your event. Directly in CRM – Transparent for all colleagues.
For all customers, suppliers, press, you can see the processes, projects, participations, opportunities and so on directly in your mailbox. Very good for quick decisions and agreements.

 100% GDPR compliant

For your legally secure mailings, phone promotions and campaigns, CRM in marketing includes the communication status and the associated process functions.
GEDYS IntraWare CRM prevents shipping if, for example, the status is no advertising. Thus, you are ready for GDPR.

 Overview for marketing

Keep track of the facts you need to know every day. GEDYS IntraWare CRM provides you with many lists and diagrams. You will put together your marketing dashboard as desired. For example, attendees, utilization and tasks of the events, the new leads, the status of the campaigns, tasks due, and important dates.

 Status of marketing projects

Tasks and appointments for your marketing projects are transparently summarized in CRM. Of course, every colleague who works receives information and reminders from the CRM system. Overviews show you the status of your projects, campaigns and events – including the tasks of colleagues to work with. The additional appointment surveys via the Internet shorten your appointment with press, speakers, suppliers, etc.

 The latest marketing material

Provide sales and service with all current brochures, flyers, questionnaires, reference stories and presentation slides, including the contact persons in the marketing team. Versioning prevents the use of old documents. Or use warehouse management for printed material, giveaways, and roll up banners.

 Quickly integrate

Integrate important sources of information and service offerings directly from the Internet into your CRM. For example, you benefit from Bahn.de, HRS or Wetter.com. Or from looking at social media and the Internet about your business. Do you also need data from the ERP? No problem.

 The team also likes to work with this

Adobe PDF:
Brochures, references, etc. are well designed and unchangeable.

MS Office:
Enterprise-standard sales and service templates.

Business card scan:
Guarantees a fixed lead input at trade fairs and events.

Orbit search:
Provides you with the target group and suppliers for your event.

Route planning:
Important input for the organization of your roadshows.

CTI (telephony):
Accelerates phone promotions for campaigns, events, etc.

More information about CRM in marketing?

“Create leads. Inspire customers. Success,” a summary for marketing.

From email marketing to marketing automation

The modern-day must-have

Enriching Leads for Sales

Send specific further information or suitable offers to interested parties. Filter out who viewed this information. Finally, pass the leads with the greatest potential to sales. We rely on CleverReach for this purpose.

All openings and clicks are located in the GEDYS IntraWare CRM and are available to you and sales for further promotions.

Extending and retaining customers

Whether product launch, cross-selling or up-selling – With direct mailings, newsletters or invitations to events, inform your customers and hand over promising feedback to sales.

Encourage customers to trust your products or your business. With practical reports, references or tips & tricks you support customer loyalty. Positive experiences are appreciated by your customers and lead to recommendations. Easily measurable in good online reviews.

From email marketing to marketing automation

Plan and control campaigns

That's easy to do.

Campaigns are an important link between the analytical and operational CRM in your company. Where is growth potential? Which target group promises the desired success?
Specifications that you set out in corresponding campaigns. With full focus on the customer and his buying motives.

The digital process support in GEDYS IntraWare CRM enables this.

Video: Campaign management: plan & control campaigns
CRM in Marketing 1

And again, teamwork between marketing and sales is in demand.

They develop the campaign with creative approach and material. Tailored to the target group. The developed leads are given to the seller.

 1. Define your campaign

Define a procedure model in the campaign and set the important goals. The campaign is now available for phone marketing or sales with all campaign information. Each processor has an electronic desk for processing. You can view the current status on your personal dashboard.

 2. Focus on promising customers

You use the analysis to filter your target group or the CRM in marketing that suggests it to you with an automatic distributor.

 3. Creative mailings

Send campaign mailing to this audience. You pass First Response to the associated campaign.

 4. Flexible expansion

Flexibly expand your campaign with additional mailings (automatic campaigns) and/or an event. With each further step, you expand the number of interested parties.

 5. Success control

You and your team are happy about the success that can be demonstrated at any time.

 6. Feed for the funnel

The seller is pleased to receive a list of potential customers who are as informed and interested as possible.

Organize events

The Customer Journey does not only take place online

Depending on the industry, interested parties can expect to get to know you at events. Whether event agency or event manager – events for customers, partners or employees involve a wide range of tasks. The organization? Simply with a CRM in marketing.
You can achieve great impact with events that really inspire you. There are no limits to your creativity in order to present the products or your company in the right light.

Contact points in offline marketing

  • Fairs & Roadshows
  • Training for partners and employees
  • Teambuilding Measures & Incentives
  • Workshops

You certainly have many ideas. But what no one sees then: the work behind the scenes. Your faithful assistant for the fast and easy event planning and organization is also called here: Colleague CRM.

Cooperation desired?

From the rare event to the seminar catalogue. Here, too, transparency, processes and automation play an important role.

  Event, session and participant management

  Scheduling and resource planning

Correspondences to service providers and participants incl. Templates

  Search and book rooms and speakers

  Assign tasks and control appointments

  Cost and price calculation incl. Cancellation

  Check-in handling

  Event calendar on the web incl. Registration

  Interface to WordPress for commercial events

Fully exploit the potential of the CRM

To complement each other as a team

For the best customer experience, all colleagues who are in contact with customers must always be up-to-date and work together as a team – across departments and across companies.

Notes and News Feeds

These and other features keep you up to date on campaigns, events and projects.en.

CRM 360° in the company

All processes and activities to customers, partners, suppliers are centrally summarized so that all colleagues are on the same level.

Time and task management

Remain meaningful. Schedule: Use the calendar to manage event and employee appointments.

Maintaining Distributors made easy

After all, let the distributors calculate automatically. You specify the criteria. All colleagues benefit from the elimination of annoying care.

Show successes. With CRM in marketing.

Scheduling, conducting and evaluating mailings, campaigns, events – this should also bring a good CRM in marketing. With the success evaluations, you quickly make it clear that investing in a CRM in marketing pays off for your company.

Free of charge

 Free basic CRM

 Ready to go in five minutes

 Local installation

 Maximum 5 licenses

 No runtime limit

59 Euros

 Per user (24 months term)

 Complete CRM suite

 Web CRM plus hosting

 From 10 licenses

 Hosting in German datacenter

Price on request

 Individual solutions

 Integrations as needed

 Core-update independent

 From 10 licenses

 App. Monitoring as desired

We speak your language.

Benefit from 30 CRM years and the corresponding project experience.

You benefit from our knowledge of current topics and proven processes. Reports about our projects can be found under customers and industries.
Find out more about us.
GEDYS IntraWare Awards

Want ideas and examples?

You are looking for a CRM for marketing.
We listen to you and show
best practices of other marketing teams.
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    Oliver Niedner
Oliver Niedner
Sales service

We are always close to you:

CRM in Marketing 2
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