Data Governance Act
What is the Data Governance Act and what are the EU’s objectives by creating a European single data market? You can find out this and what the draft law for the protection of personal data means here.
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Business and CRM Trends 2021
The Corona pandemic and the way companies had to adapt during the pandemic to ensure their survival have changed our vision of what 2021 will look like. What can companies do now to prepare for the coming year? Read the business and CRM trends for 2021.
CRM with time recording
In many industries, time tracking is of great importance and often the more accurate, the better. However, the detailed recording and processing of times can quickly become a time-eater itself. Here, a CRM with time recordingwill help you.
CRM with ticket system
Customers expect even more courteous service in 2020. With growing customer numbers and service requests, systematic processing becomes a challenge in time. A CRM with ticket system ensures smooth service and high employee and customer satisfaction.
CRM with quotation creation
The creation of quotations and order confirmations is one of the everyday jobs of every company. This makes it all the more useful to make this routine work as efficient as possible. That’s why a CRM with quotation creation is so important.
Reduction VAT rates in 2020
The Federal Government plans to reduce VAT rates by 01.07.2020. To avoid major problems, you should quickly switch your CRM software and ERP system to the changed VAT rates. Here you can download the practice for lowering tax rates in 2020 including white paper.
CRM with route planning
The field service of almost every industry is united by the customer visit. Without having a CRM with route planning, planning routes and tours can become a logistical challenge. Here you will get to know the practice of CRM with route planning.
CRM with telephone connection for highest customer satisfaction
How does a CRM with telephone connection (CTI) save your employees time and at the same time ensure better support and higher satisfaction for your customers? Here you will get to know the practice of CRM with telephone connection.
CRM with sales control increases success
How does a CRM with sales control ensure greater customer satisfaction and employee motivation? Here you will get to know the 3 pillars for more success with CRM with sales control.
CRM for SMEs
Why you can find the reasons and background for a promising implementation of CRM in medium-sized enterprises in this article CRM for SMEs. Read now!