Download e-book and successfully introduce
CRM in 15 stages

 Includes the top 15 tips from our 30 years of CRM practice

 From the CRM idea to goal-oriented implementation

 Compact, clear & easy-to-understand information

 With many useful graphics for clarity

 Get a comprehensive overview quickly & easily

 You can better plan and avoid typical errors

 Only available in german language

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In 15 stages to CRM

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Stage by stage to the finish: To the
Future viability of your company

01. CRM Sponsor
02. CRM goals
03. CRM strategy
04. CRM Manager & CRM Team
05. The benefits
06. Kick-off Workshop & Specifications
07. Find providers
08. CRM Workshop & Consulting

09. Data Cleansing & Transfer
10. Individualization
11. Installation & Pilot
12. Training & Motivation
13. Roll-out
14. Go-Live & Acceptance
15. Stay up-to-date

Screenshot Titelseite E-Book In 15-Etappen zum CRM