In 15 stages to CRM
Download e-book & successfully introduce CRM in your company
The goal of this e-book: You quickly get a comprehensive overview, can plan better and avoid typical mistakes during CRM implementation!
- Contains the 15 most important tips from our 30 years of CRM practice
- From the CRM idea to target-oriented implementation
- Compact, clear & easy to understand information
- With many, useful graphics for clarification
Free e-book download form
Please fill in the form and submit. You will receive an email with a link. Click this to confirm your email address. You will then receive the download link for the e-book.
Table of Contents E-Book In 15 Stages to CRM
- CRM Sponsor
- CRM goals
- CRM strategy
- CRM Manager & CRM Team
- The benefit
6. kick-off workshop & specifications
7. find provider
8. CRM workshop & consulting
9. data cleansing & transfer
11. Installation & Pilot
12. Training & Motivation
14. Go-Live & Acceptance
15. Stay up-to-date
Stage by stage to the finish:
For the future viability of your company
Competitive pressure and new comparison opportunities on the Internet are increasingly forcing companies to respond to the needs of your customers. In addition to the primary success factors oftechnology, product, quality and price, customer appreciation is increasingly becoming a competitive advantage. Read also our blog article Resilience with CRM and learn more about the path to resilience with CRM.
CRM, short for customer relationship management, is the design of all business processes around the satisfaction of your customer. With a suitable CRM Software you can be sure of optimal support. The e-book In 15 Stages to CRM shows you what you should pay attention to when introducing CRM so that the software can lead you to success; the e-book serves as a CRM introduction checklist.
Benefit from 30 years of CRM knowledge
Professional CRM implementation requires experience and detailed knowledge of hardware, software and IT project management.
We support you in all 15 stages: From the CRM idea to the implementation. Together we will find your optimal business processes and savings potential. Because we not only look at the special requirements of your industry, but also draw on the knowledge of other industries and our CRM projects.