SD AUTOMOTIVE

More efficient management of documents

SD Automotive created transparency about customer processes and projects with the solution of GEDYS IntraWare.
Kundenreferenz SD Automotive, Metall-Fräse im Einsatz

As a long-standing partner of the automotive industry, SD Automotive has the best know-how, decades of experience and state-of-the-art technology in the field of vehicle development, which meets the high demands on the qualification, innovative strength and flexibility of the entire teams. As a medium-sized company with 330 highly motivated employees, SD Automotive is fully up to this challenge. SD Automotive GmbH focuses on tool, prototype and model making.

Industry

Automotive

Employees

330

Solution

GEDYS IntraWare CRM
Since we use GEDYS IntraWare CRM, finding and maintaining our contact and project data has become much easier, which benefits all employees. All relevant data about a customer and/or project is now always up-to-date in one place.

Christian Hormann, Head of Quality Management

Professional document management

Requirements

  • Employees’ knowledge should be available to others at all and everywhere (expert knowledge)
  • Documents and information in a wide variety of formats should no longer be stored locally
  • Holistic customer files must be created
  • Database storage is to be introduced

Results

  • Introducing IBM Notes as a Groupware Platform and GEDYS IntraWare CRM for Document Management
  • Filing of relevant correspondence in the GEDYS IntraWare Office creates security and transparency
  • Introduction MRS Fax by Cycos: Easy and fast faxing directly from the Notes database
  • Introduction of CTI: Simple and fast phone calls including documentation directly from the Notes database