REFERENCE STORY
Sprinz – Living with Glass

CRM simplifies internal communication


You can read how our special solution provides the optimal support here in the PDF.

Customer reference Joh. Sprinz
Customer reference Joh. Sprinz 3

The industrial company Sprinz processes raw glass and produces glass doors, facades, shower separations and other high-quality special glass products. The cooperation with many external partners reinforced the need for easy handling of service procedures and work assignments. In addition, the previous form of communication was cumbersome and inefficient, especially for employees who travel a lot, since most of it was done by phone or fax.

Customer reference Sprinz, Logo Sprinz
Customer reference Joh. Sprinz 4

Industry

Glass industry

Users

120

Solution

Customized CRM

“The project with GEDYS IntraWare 8 enabled us to achieve enormous cost and time savings. We are really very satisfied with the service and support of GEDYS IntraWare!”

Mr Steinhauser, Joh. Sprinz GmbH & Co. KG

Increased productivity and efficiency at Sprinz


through nationwide fitter control

Communication and documentation are essential for companies that work together at different locations or with external companies nationwide. The communication of the various companies and parties, via fax, e-mail or telephone calls is rarely easy and can be difficult to understand.

This challenge was also taken up by the company Joh. which works with many external fitters on a daily basis. A unified system for all operations and data became the company’s wish, but also the wish of the associations and wholesale companies that work with Sprinz.