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What is a customer database?
With a customer database, you can record and manage your customer addresses and contacts in a structured and clear manner.
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CRM Reporting: Analysis of Your CRM Data
The challenge with CRM reporting is often the large amount of data. How can they be summarized and prepared for their own purposes? Read more!
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Tools for your customer visits: Visit Reports & Co
Planning customer visits can take a lot of time. The magic word is: Automation for sales! More about visit reports here.
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GDPR in Customer Management
At the beginning of 2019, about a third of the companies surveyed had not even started the changeover, and some others were uncertain to be GDPR compliant by the end of 2019. Why, actually? What needs to happen now?
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9 Questions about CRM comparison
What needs to be considered for a successful CRM comparison? These 9 questions should be asked when selecting CRM.
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The 7 Phases of CRM Introduction
Comparing CRM systems and selecting the right provider is time-consuming. That’s why we’ll explain to you in a nutshell what you should pay attention to during the 7 phases of the introduction of a CRM system.
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Properties of a CRM system
The characteristics of a CRM system are versatile and are constantly evolving. Here we list the core functions of ordinary CRM software and consciously distinguish them from each other.
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The benefits of CRM
This is what a CRM system does for your company, your customers, partners and employees. We will introduce you to the enormous advantages of CRM software.
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Who needs CRM?
Who needs CRM? A question many companies ask themselves. Why it is not enough to maintain customer data in an Excel spreadsheet is explained in a clear way.
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What is xRM and what problems does it solve?
What is xRM? The holistic relationship management within a company. But then, what distinguishes xRM from CRM? And what advantages does xRM offer?
