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A journey through 30 years of CRM

30 years of CRM: developments in trends, innovations and new technologies for the world of work of tomorrow. A round birthday is a good reason to review the last few years.


Micro Moments

Micro Moments – why they are so important

We experience moments on the Internet that inspire us or in which we seek information and discover new things. Google refers to these moments as Micro Moments. Use these contacts with your customers to reach them with the right message.


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CRM Trends 2019

For strong competitiveness, more and more companies are relying on pursuing key CRM trends. Here you will find the most important trends for 2019.



CRM definition

What does the abbreviation CRM actually stand for? And what exactly is behind it? Learn more about the meaning of the term CRM here.